//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Sheng, Xiaojing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Services marketing quarterly"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer satisfaction
2
Dienstleistungsqualität
2
Dienstleistungssektor
2
Kundenzufriedenheit
2
Service industry
2
Service quality
2
Arbeitszufriedenheit
1
Consumer behaviour
1
Customer integration
1
Deutschland
1
Firm performance
1
Germany
1
Job satisfaction
1
Konsumentenverhalten
1
Kundenintegration
1
Measurement
1
Messung
1
Productivity
1
Produktivität
1
Public sector services
1
Public services
1
Service productivity
1
USA
1
United States
1
Unternehmenserfolg
1
co-creation
1
critical incidence technique
1
customer satisfaction
1
employee satisfaction
1
firm performance
1
government services
1
narrative analysis
1
secondary databases
1
service quality
1
service-profit chain
1
Öffentliche Dienstleistung
1
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Undetermined
1
Author
All
Sheng, Xiaojing
Yavas, Ugur
11
Babakus, Emin
10
Smith, Alan
10
Honeycutt, Earl D.
7
Loudon, David
7
Prentice, Catherine
7
Oyewole, Philemon
6
Pinar, Musa
6
Smith, Alan D.
6
Vilnai-Yavetz, Iris
6
Clow, Kenneth
5
Clow, Kenneth E.
5
Gilboa, Shaked
5
Gulas, Charles S.
5
Karatepe, Osman M.
5
Leisen Pollack, Birgit
5
Lobo, Antonio
5
Moser, H. R.
5
Rahman, Zillur
5
Smith, Katherine Taken
5
Zackariasson, Peter
5
Zolfagharian, Mohammad Ali
5
Arora, Raj
4
Artis, Andrew B.
4
Dalakas, Vassilis
4
Eser, Zeliha
4
Fleming, David E.
4
Gorchels, Linda
4
Grace, Debra
4
Greene, Henry
4
Rho, Taeseok
4
Rupp, William
4
Smith, L. Murphy
4
Snell, Lan
4
Stevens, Robert E.
4
Torres, Ivonne M.
4
Webb, Marion Stanton
4
White, Lesley
4
Wilson, Timothy
4
more ...
less ...
Published in...
All
Services marketing quarterly
4
Source
All
ECONIS (ZBW)
3
OLC EcoSci
1
Showing
1
-
4
of
4
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Evaluating consumer perceptions of government services quality
Nasif, Nese
;
Sheng, Xiaojing
;
Chilsen, Joel
- In:
Services marketing quarterly
41
(
2020
)
2
,
pp. 145-162
Persistent link: https://www.econbiz.de/10012256935
Saved in:
2
Service productivity, satisfaction, and the impact on service firm performance
Rew, Dongjun
;
Siguaw, Judy A.
;
Sheng, Xiaojing
- In:
Services marketing quarterly
41
(
2020
)
4
,
pp. 344-357
Persistent link: https://www.econbiz.de/10012607279
Saved in:
3
The CCP scale : measuring customer co-production of services
Zolfagharian, Mohammad Ali
;
Sheng, Xiaojing
- In:
Services marketing quarterly
33
(
2012
)
3
,
pp. 211-229
Persistent link: https://www.econbiz.de/10009583091
Saved in:
4
The CCP Scale: Measuring Customer Co-Production of Services
Zolfagharian, Mohammad Ali
;
Sheng, Xiaojing
- In:
Services marketing quarterly
33
(
2012
)
3
,
pp. 211-230
Persistent link: https://www.econbiz.de/10009991251
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->