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~person:"Shulga, Lenna V."
~subject:"Customer value"
~subject:"Kundenzufriedenheit"
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Search: subject_exact:"Service-Dominant Logic"
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Customer value
Kundenzufriedenheit
Betriebliche Wertschöpfung
3
Beziehungsmarketing
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Kundenwert
3
Marketing theory
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Marketingtheorie
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Relationship marketing
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Service-Dominant Logic
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Service-dominant logic
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Value creation
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Customer integration
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Kundenintegration
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Austauschtheorie
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Business network
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Co-created value
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Competitive advantage
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Competitive service advantage
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Confidence
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Dienstleistung
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Dienstleistungsqualität
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Dienstleistungssektor
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Hospital
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Innovationsakzeptanz
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Krankenhaus
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Service industry
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Service quality
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Services
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Social exchange theory
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Theory of acceptance
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Trust
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Unternehmensnetzwerk
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Value propositions
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Vertrauen
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Well-being
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consumer-generated advertising
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Shulga, Lenna V.
Edvardsson, Bo
5
Barrutia, José M.
4
Grönroos, Christian
4
Tronvoll, Bård
4
Busser, James A.
3
Echebarria, Carmen
3
Frow, Pennie
3
Osei-Frimpong, Kofi
3
Pfisterer, Lucas
3
Read, Stuart
3
Roth, Stefan
3
Warg, Markus
3
Albinsson, Pia A.
2
Bai, Billy
2
Brodie, Roderick J.
2
Bruns, Katherina
2
Böhmann, Tilo
2
Cassia, Fabio
2
Chandler, Jennifer D.
2
Eletxigerra, Ainhize
2
Gong, Taeshik
2
Gummerus, Johanna
2
Hilton, Toni
2
Hollebeek, Linda D.
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Hughes, Tim
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Jacob, Frank
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Kleinaltenkamp, Michael
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Komulainen, Hanna
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Kwon, Wooseok
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Le Nguyen Hau
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Lusch, Robert F.
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Mason, Chris
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Ogunbodede, Olabode
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Owusu-Frimpong, Nana
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Payne, Adrian
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Peters, Linda D.
2
Pham Ngoc Thuy
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International journal of hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
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The reciprocal role of trust in customer value co-creation
Shulga, Lenna V.
;
Busser, James A.
;
Bai, Billy
;
Kim, Hyelin
- In:
Journal of hospitality & tourism research : JHTR ; the …
45
(
2021
)
4
,
pp. 672-696
Persistent link: https://www.econbiz.de/10012520333
Saved in:
2
Customer acceptance of four types of hospitality value propositions
Shulga, Lenna V.
;
Busser, James A.
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241949
Saved in:
3
Co-created value : multidimensional scale and nomological network
Busser, James A.
;
Shulga, Lenna V.
- In:
Tourism management : research, policies, practice
65
(
2018
),
pp. 69-86
Persistent link: https://www.econbiz.de/10011775064
Saved in:
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