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~person:"Smith, Ronn J."
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Smith, Ronn J.
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Retail "save the sale" tactics : consumer perceptions of
in-store
logistics
service recovery
Peinkofer, Simone T.
;
Esper, Terry L.
;
Smith, Ronn J.
; …
- In:
Journal of business logistics
43
(
2022
)
2
,
pp. 238-264
Persistent link: https://www.econbiz.de/10013347440
Saved in:
2
Retail "Save the Sale" tactics : Consumer perceptions of
in‐store
logistics
service recovery
Peinkofer, Simone T.
;
Esper, Terry L.
;
Smith, Ronn J.
; …
- In:
Journal of Business Logistics
43
(
2021
)
2
,
pp. 238-264
Persistent link: https://www.econbiz.de/10012810118
Saved in:
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