//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Tronvoll, Bård"
~subject:"Consumer behaviour"
~subject:"Customer integration"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Service-Dominant Logic"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Consumer behaviour
Customer integration
Service-Dominant Logic
8
Service-dominant logic
8
Dienstleistung
5
Services
5
Betriebliche Wertschöpfung
4
Kundenintegration
4
Value creation
4
Customer satisfaction
3
Customer value
3
Dienstleistungsqualität
3
Kundenwert
3
Kundenzufriedenheit
3
Service quality
3
Beschwerdemanagement
2
Complaint management
2
Customer service
2
Innovation
2
Konsumentenverhalten
2
Kundenservice
2
resource integration
2
service systems
2
service-dominant logic
2
value co-creation
2
Beziehungsmarketing
1
Business process management
1
Customer experience
1
Dienstleistungsinnovation
1
Dienstleistungsmarketing
1
Dienstleistungssektor
1
Institutional economics
1
Institutionenökonomik
1
Institutions
1
Logic
1
Logik
1
Marketing theory
1
Marketingtheorie
1
New product development
1
Produktentwicklung
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
5
Type of publication (narrower categories)
All
Article in journal
5
Aufsatz in Zeitschrift
5
Language
All
English
5
Author
All
Tronvoll, Bård
Vargo, Stephen L.
7
Hughes, Tim
6
Edvardsson, Bo
5
Akaka, Melissa Archpru
4
Barrutia, José M.
4
Grönroos, Christian
4
Helkkula, Anu
4
Hilton, Toni
4
Balaji, M. S.
3
Blaschke, Michael
3
Echebarria, Carmen
3
Gummerus, Johanna
3
Jonas, Julia M.
3
Kuusela, Hannu
3
Lappalainen, Inka
3
Lusch, Robert F.
3
Parida, Vinit
3
Pfisterer, Lucas
3
Ranjan, Kumar Rakesh
3
Read, Stuart
3
Roth, Stefan
3
Roy, Sanjit
3
Saarijärvi, Hannu
3
Shamim, Amjad
3
Sparks, Leigh
3
Tsiotsou, Rodoula H.
3
Vafeas, Mario
3
Aier, Stephan
2
Albinsson, Pia A.
2
Alexander Joseph Ibnu Wibowo
2
Altinay, Levent
2
Alves, Helena
2
Anagnostopoulos, Christos
2
Andreini, Daniela
2
Andreu, Luisa
2
Anker, Thomas Boysen
2
Arıca, Resat
2
Baglieri, Enzo
2
Bai, Billy
2
more ...
less ...
Published in...
All
European journal of marketing : EJM
1
Journal of service management
1
Journal of service research : JSR
1
Marketing theory
1
The service industries journal
1
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Archetypes of service innovation : implications for value cocreation
Helkkula, Anu
;
Kowalkowski, Christian
;
Tronvoll, Bård
- In:
Journal of service research : JSR
21
(
2018
)
3
,
pp. 284-301
Persistent link: https://www.econbiz.de/10011916505
Saved in:
2
Customer experience from a self-service system perspective
Åkesson, Maria
;
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Journal of service management
25
(
2014
)
5
,
pp. 677-698
Persistent link: https://www.econbiz.de/10010426047
Saved in:
3
Recovering service failure through resource integration
Xu, Yingzi
;
Tronvoll, Bård
;
Edvardsson, Bo
- In:
The service industries journal
34
(
2014
)
16
,
pp. 1253-1271
Persistent link: https://www.econbiz.de/10010492121
Saved in:
4
Institutional logics matter when coordinating resource integration
Edvardsson, Bo
;
Kleinaltenkamp, Michael
;
Tronvoll, Bård
; …
- In:
Marketing theory
14
(
2014
)
3
,
pp. 291-309
Persistent link: https://www.econbiz.de/10010461912
Saved in:
5
A dynamic model of customer complaining behaviour from the perspective of service-dominant logic
Tronvoll, Bård
- In:
European journal of marketing : EJM
46
(
2012
)
1/2
,
pp. 284-305
Persistent link: https://www.econbiz.de/10009514971
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->