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~person:"Uusitalo, Outi"
~subject:"Customer perspective"
~type_genre:"Conference paper"
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Introducing a sensemaking perspective to the service experience
Kemppainen, Tiina
;
Uusitalo, Outi
- In:
Journal of service theory and practice
32
(
2022
)
2
,
pp. 283-301
Persistent link: https://www.econbiz.de/10013190894
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