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Rafiq, Mohammed
13
Ahmed, Pervaiz K.
6
Fulford, Heather
4
Lu, Xiaoming
2
Hart, Cathy
1
Jaafar, Harlina S.
1
Kirkup, Malcolm
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International journal of retail & distribution management
3
European journal of marketing : EJM
2
Journal of marketing management : MM
2
The journal of services marketing
2
Journal of business logistics : JBL
1
Management decision : MD
1
Marketing intelligence & planning
1
The international review of retail, distribution and consumer research
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OLC EcoSci
ECONIS (ZBW)
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1
Building customer loyalty in online retailing: The role of relationship quality
Rafiq, Mohammed
;
Fulford, Heather
;
Lu, Xiaoming
- In:
Journal of marketing management : MM
29
(
2013
)
3
,
pp. 494-517
Persistent link: https://www.econbiz.de/10010107621
Saved in:
2
Measuring Internet retail service quality using E-S-QUAL
Rafiq, Mohammed
;
Lu, Xiaoming
;
Fulford, Heather
- In:
Journal of marketing management : MM
28
(
2012
)
9
,
pp. 1159-1174
Persistent link: https://www.econbiz.de/10010000002
Saved in:
3
Measuring Customers' Perceptions of Logistics Service Quality of 3PL Service Providers -
Rafiq, Mohammed
;
Jaafar, Harlina S.
- In:
Journal of business logistics : JBL
28
(
2007
)
2
,
pp. 159-176
Persistent link: https://www.econbiz.de/10007906070
Saved in:
4
The dimensions of assortment: A proposed hierarchy of assortment decision making
Hart, Cathy
;
Rafiq, Mohammed
- In:
The international review of retail, distribution and …
16
(
2006
)
3
,
pp. 333-352
Persistent link: https://www.econbiz.de/10007271591
Saved in:
5
Loyalty transfer from offline to online stores in the UK grocery industry
Rafiq, Mohammed
;
Fulford, Heather
- In:
International journal of retail & distribution management
33
(
2005
)
6-7
,
pp. 444-460
Persistent link: https://www.econbiz.de/10006424957
Saved in:
6
Loyalty transfer from offline to online stores in the UK grocery industry
Rafiq, Mohammed
;
Fulford, Heather
- In:
International journal of retail & distribution management
33
(
2005
)
6
,
pp. 444-460
Persistent link: https://www.econbiz.de/10006425356
Saved in:
7
Internal marketing and the mediating role of organisational competencies
Ahmed, Pervaiz K.
;
Rafiq, Mohammed
;
Saad, Norizan M.
- In:
European journal of marketing : EJM
37
(
2003
)
9
,
pp. 1221-1241
Persistent link: https://www.econbiz.de/10006083335
Saved in:
8
Internal marketing issues and challenges
Ahmed, Pervaiz K.
;
Rafiq, Mohammed
- In:
European journal of marketing : EJM
37
(
2003
)
9
,
pp. 1177-1186
Persistent link: https://www.econbiz.de/10006083338
Saved in:
9
Advances in the internal marketing concept: Definition, synthesis and extension
Rafiq, Mohammed
;
Ahmed, Pervaiz K.
- In:
The journal of services marketing
14
(
2000
)
6-7
,
pp. 449-462
Persistent link: https://www.econbiz.de/10007116153
Saved in:
10
A contingency model for empowering customer-contact services employees
Rafiq, Mohammed
;
Ahmed, Pervaiz K.
- In:
Management decision : MD
36
(
1998
)
9-10
,
pp. 686-693
Persistent link: https://www.econbiz.de/10006577000
Saved in:
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