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~source:"usbk"
~subject:"Customer relations"
~type:"book"
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Search: "Customer relationship management"
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Subject
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Customer relations
Kundenmanagement
852
Beziehungsmanagement
268
Marketing
136
Economics
80
Unternehmen
67
Aufsatzsammlung
65
Electronic Commerce
54
Kundenbindung
37
Verbraucherzufriedenheit
36
Kundenorientierung
34
Bank
32
Kundenwert
29
Reklamation
23
Deutschland
20
Kundendienst
19
Internet
18
Management
18
Dienstleistung
17
Kongress
16
Marketingstrategie
16
Qualitätsmanagement
16
Strategisches Management
15
Dienstleistungsbetrieb
14
Industrial management
14
Klein- und Mittelbetrieb
14
Privatkundengeschäft
14
Servicepolitik
14
Verbraucherverhalten
13
Verkaufstechnik
13
Marketinginformationssystem
12
Telemarketing
12
Wissensmanagement
12
Erfolgsfaktor
11
Kundenbetreuung
11
Integriertes Management
10
Unternehmenserfolg
10
Controlling
9
Direktmarketing
9
Mobile Telekommunikation
9
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Book / Working Paper
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Bibliographie
1
Language
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English
23
Author
All
Greenberg, Paul
2
Bejou, David
1
Bink, Audrey J. M.
1
Büschken, Joachim
1
Cram, Tony
1
Daffy, Chris
1
Faulkner, Mike
1
Fox, Jeffrey J.
1
Galbraith, Jay R.
1
Geiger, Jonathan G.
1
Goss, Sue
1
Imhoff, Claudia
1
Knox, Simon
1
Kracklauer, Alexander H.
1
Loftis, Lisa
1
McDonald, Malcolm
1
Mosby, David
1
Murphy, John A.
1
Peelen, Ed
1
Peppers, Don
1
Reese, Samuel J.
1
Rogers, Martha
1
Schmitt, Bernd Herbert
1
Simms, Jane
1
Sindell, Kathleen
1
Speare, Nick
1
Weissman, Michael
1
Wilson, Kevin
1
Yip, George S.
1
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Institution
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Local Government Association <Great Britian>
1
Source
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USB Cologne (EcoSocSci)
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1
Customer
relationship
management
Peelen, Ed
-
2005
Persistent link: https://www.econbiz.de/10004826675
Saved in:
2
Customer
relationship
management
: perspectives from the marketplace
Knox, Simon
(
contributor
)
-
2003
Persistent link: https://www.econbiz.de/10004661749
Saved in:
3
Harvard Business Review on
customer
relationship
management
2001
Persistent link: https://www.econbiz.de/10004750978
Saved in:
4
Collaborative
customer
relationship
management
: taking CRM to the next level ; with 7 tables
Kracklauer, Alexander H.
(
contributor
)
-
2004
Persistent link: https://www.econbiz.de/10004495919
Saved in:
5
Building the customer centric enterprise : data warehousing techniques for supporting
customer
relationship
management
Imhoff, Claudia
;
Loftis, Lisa
;
Geiger, Jonathan G.
-
2001
Persistent link: https://www.econbiz.de/10004607829
Saved in:
6
CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers
Greenberg, Paul
-
2010
-
4. ed.
Persistent link: https://www.econbiz.de/10004950505
Saved in:
7
Managing global customers : an integrated approach
Yip, George S.
;
Bink, Audrey J. M.
-
2007
Persistent link: https://www.econbiz.de/10004891835
Saved in:
8
The future of relationship marketing
Bejou, David
(
contributor
)
-
2006
Persistent link: https://www.econbiz.de/10004515459
Saved in:
9
Converting customer value : from retention to profit
Murphy, John A.
(
contributor
)
-
2006
Persistent link: https://www.econbiz.de/10004834578
Saved in:
10
The paradox of excellence : how great performance can kill your business
Mosby, David
;
Weissman, Michael
-
2005
-
1. ed.
Persistent link: https://www.econbiz.de/10004829721
Saved in:
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