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~subject:"Cloud Computing"
~subject:"Customer satisfaction"
~subject:"Kundenzufriedenheit"
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Cloud Computing
Customer satisfaction
Kundenzufriedenheit
Service provider
68
service provider
30
Digitale Dienste
27
Web-based service
27
Internet
25
Dienstleistungsqualität
17
Service quality
17
Deutschland
15
Service Provider
15
Theorie
12
Consumer behaviour
11
Konsumentenverhalten
11
Beziehungsmarketing
10
Relationship marketing
10
Dienstleistungssektor
9
Service industry
9
Germany
8
Theory
8
Informationstechnik
7
Outsourcing
7
Benutzerservice
6
Dienstleistung
6
Software
6
USA
6
service delivery
6
Access regulation
5
Betriebliches Informationssystem
5
Informationsmanagement
5
Innovation
5
Netzregulierung
5
Netzzugang
5
Presence provider
5
Softwareentwicklung
5
Unternehmenskooperation
5
human resources
5
patients
5
Anwendungssystem
4
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7
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Keuper, Frank
3
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2
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2
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2
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2
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2
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1
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1
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1
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1
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1
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1
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1
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1
Damhorst, Stephan
1
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1
DiPietro, Robin B.
1
Dlačić, Jasmina
1
Dong, Yufeng
1
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1
Guo, Xiaolong
1
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1
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1
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1
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1
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1
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1
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1
Joseph, Lallu
1
Krcmar, Helmut
1
Li, Jing
1
Ling, Liuyi
1
Lins, Sebastian
1
Lissen, Nina
1
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1
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1
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1
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4
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2
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1
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1
HMD : Praxis der Wirtschaftsinformatik
1
International journal of business and emerging markets : IJBEM
1
International journal of business excellence : IJBEX
1
International journal of business information systems : IJBIS
1
International journal of contemporary hospitality management
1
International journal of emerging markets
1
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1
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1
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1
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ECONIS (ZBW)
24
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1
Systems approach to cloud computing adoption in an emerging economy
Sharma, Mahak
;
Gupta, Ruchita
;
Acharya, Padmanav
;
Jain, …
- In:
International journal of emerging markets
18
(
2023
)
9
,
pp. 3283-3308
Persistent link: https://www.econbiz.de/10014452296
Saved in:
2
Customer responses to service providers' touch : a meta-analysis
Saleh, Amin
;
Zmich, Louis J.
;
Babin, Barry J.
;
Darrat, …
- In:
Journal of business research : JBR
166
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014380328
Saved in:
3
Journey to a fond memory : how memorability mediates a dynamic customer experience and its consequent outcomes
Li, Jing
;
Ma, Forest
;
DiPietro, Robin B.
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013209276
Saved in:
4
Balancing reactions and actions between service receivers and service providers to resolve service failures
Magaña Carrillo, Irma
;
Svensson, Göran
;
Otero-Neira, …
- In:
International journal of business excellence : IJBEX
26
(
2022
)
1
,
pp. 20-41
Persistent link: https://www.econbiz.de/10013198109
Saved in:
5
Customer engagement with service providers : an empirical investigation of customer engagement dispositions
Sim, Max
;
Conduit, Jodie
;
Plewa, Carolin
;
Hentzen, …
- In:
European journal of marketing
56
(
2022
)
7
,
pp. 1926-1955
Persistent link: https://www.econbiz.de/10013352667
Saved in:
6
Customer perception and expectations towards the services of organised retail outlets : an empirical study in the twin cities of Hyderabad and Secunderabad : a review
Nikhat, Reshma
- In:
International journal of financial services management …
11
(
2021
)
2
,
pp. 95-115
Persistent link: https://www.econbiz.de/10012940010
Saved in:
7
Hospital choice by Indian customers : empirical testing of a standardised model of service provider selection criteria
Palanisamy, Ganesan
;
Joseph, Lallu
;
Alur, Sivakumar
- In:
International journal of business and emerging markets …
13
(
2021
)
2
,
pp. 173-205
Persistent link: https://www.econbiz.de/10012505536
Saved in:
8
Service design for a holistic customer experience : a process framework
Bellos, Ioannis
- In:
Management science : journal of the Institute for …
67
(
2021
)
3
,
pp. 1718-1736
Persistent link: https://www.econbiz.de/10012506026
Saved in:
9
Exploring different airport users' service quality satisfaction between service providers and air travelers
Hong, Seock-Jin
;
Choi, Dongho
;
Chae, Junjae
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012132249
Saved in:
10
Survival study on privacy preservation-based security techniques for load balancing in cloud computing
Jawahar, M.
;
Sabari, A.
- In:
International journal of business information systems : …
33
(
2020
)
2
,
pp. 180-195
Persistent link: https://www.econbiz.de/10012172514
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