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~subject:"Crisis management"
~subject:"Kundenzufriedenheit"
~subject:"Zufriedenheit"
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Search: "Simpson, Penny M."
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Crisis management
Kundenzufriedenheit
Zufriedenheit
Consumer behaviour
7
Konsumentenverhalten
6
Migranten
4
Migrants
4
Beziehungsmarketing
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Customer satisfaction
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Importance-performance analysis
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Marketingmanagement
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Simpson, Penny M.
5
Sheng, Xiaojing
3
Siguaw, Judy A.
3
Cruz-Milán, Oliver
2
Simpson, Joseph
2
Choi, Wonseok
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Tourism management : research, policies, practice
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
The journal of services marketing
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ECONIS (ZBW)
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1
Reassurance or reason for concern : security forces as a crisis management strategy
Cruz-Milán, Oliver
;
Simpson, Joseph
;
Simpson, Penny M.
; …
- In:
Tourism management : research, policies, practice
56
(
2016
),
pp. 114-125
Persistent link: https://www.econbiz.de/10011513075
Saved in:
2
Attitude towards immigrants and security : effects on destination-loyal tourists
Simpson, Joseph
;
Simpson, Penny M.
;
Cruz-Milán, Oliver
- In:
Tourism management : research, policies, practice
57
(
2016
),
pp. 373-386
Persistent link: https://www.econbiz.de/10011556105
Saved in:
3
Tourists' life satisfaction at home and away : a tale of two cities
Simpson, Penny M.
;
Siguaw, Judy A.
;
Sheng, Xiaojing
- In:
Journal of travel research : a quarterly publication of …
55
(
2016
)
2
,
pp. 161-175
Persistent link: https://www.econbiz.de/10011432529
Saved in:
4
Servicescape attributes and consumer well-being
Sheng, Xiaojing
;
Siguaw, Judy A.
;
Simpson, Penny M.
- In:
The journal of services marketing
30
(
2016
)
7
,
pp. 676-685
Persistent link: https://www.econbiz.de/10011590769
Saved in:
5
US winter migrants' park community attributes : an importance-performance analysis
Sheng, Xiaojing
;
Simpson, Penny M.
;
Siguaw, Judy A.
- In:
Tourism management : research, policies, practice
43
(
2014
),
pp. 55-67
Persistent link: https://www.econbiz.de/10010351369
Saved in:
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