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Customer integration
Dienstleistungsqualität
8
Economics
8
Service quality
8
Consumer behaviour
7
Konsumentenverhalten
7
EU countries
5
EU-Staaten
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Beziehungsmarketing
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Emotion
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Mobile communications
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Mobilkommunikation
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Relationship marketing
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Services
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Theorie
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Theory
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marketing
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Brand
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Brand management
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Customer satisfaction
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Customer service
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Finland
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Finnland
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Innovation
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Kundenservice
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Kundenzufriedenheit
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Markenartikel
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Arbeitsgruppe
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Cognition
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Decision under uncertainty
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E-commerce
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Electronic Commerce
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Entscheidung unter Unsicherheit
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Riel, Allard C. R. van
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Bilgihan, Anil
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Kandampully, Jay
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Handbook of research on customer engagement
1
The Cornell hospitality quarterly
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ECONIS (ZBW)
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Toward holistic experience-oriented service innovation : co-creating sustainable value with customers and society
Kandampully, Jay
;
Bilgihan, Anil
;
Riel, Allard C. R. van
; …
- In:
The Cornell hospitality quarterly
64
(
2023
)
2
,
pp. 161-183
Persistent link: https://www.econbiz.de/10014253093
Saved in:
2
Boosting customer engagement through gamification : a customer engagement marketing approach
Streukens, Sandra
;
Riel, Allard C. R. van
;
Novikova, Daria
- In:
Handbook of research on customer engagement
,
(pp. 35-54)
.
2019
Persistent link: https://www.econbiz.de/10013163346
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