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~subject:"Customer retention"
~subject:"Theorie"
~type_genre:"Sammlung"
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Search: "Customer relationship management"
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Customer retention
Theorie
Beziehungsmarketing
53
Relationship marketing
53
Consumer behaviour
14
Konsumentenverhalten
14
Kundenmanagement
8
Deutschland
7
Germany
7
Social Web
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7
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4
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4
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Marketingtheorie
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Online-Marketing
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Retail trade
4
Supplier relationship management
4
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Customer satisfaction
3
Customer value
3
Dienstleistungsqualität
3
Emotion
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3
Estimation
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Innovation
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Inter-firm cooperation
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Kundenbindung
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Sammlung
Article in journal
824
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824
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651
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594
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503
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503
Graue Literatur
267
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267
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163
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162
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137
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118
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118
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106
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65
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65
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57
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41
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18
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10
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8
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8
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Baur, Aaron Wolfgang
1
Herrmann, Andreas
1
Heyde Fernandes, Daniel von der
1
Holmgreen Raburn, Anne-Mette
1
Krämer, Tobias
1
Landherr, Andrea
1
Lange, Konstantin
1
Maas, Peter
1
Mafael, Alexander
1
Meffert, Heribert
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ERIM Ph. D. series research in management / Erasmus Institute of Management
1
PhD / Aarhus School of Business
1
Schriftenreihe innovatives Dienstleistungsmanagement
1
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ECONIS (ZBW)
10
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1
Wertorientiertes
Customer
Relationship
Management
vor dem Hintergrund vernetzter Kunden
Landherr, Andrea
-
2013
Persistent link: https://www.econbiz.de/10010399134
Saved in:
2
New ways to leverage Web 2.0 : social media content for market intelligence and customer interaction
Baur, Aaron Wolfgang
-
2016
Persistent link: https://www.econbiz.de/10011528133
Saved in:
3
Information processing in
customer
relationship
management
: investigating the role of electronic word-of-mouth and loyalty programs
Mafael, Alexander
-
2015
Persistent link: https://www.econbiz.de/10011569813
Saved in:
4
The functions and dysfunctions of memory aids
Heyde Fernandes, Daniel von der
-
2013
Persistent link: https://www.econbiz.de/10010345035
Saved in:
5
The influence of advisors, advisor-customer relationships, and the financial crisis on satisfaction and retention of retail banking customers : three empirical studies
Lange, Konstantin
-
2015
Persistent link: https://www.econbiz.de/10010478556
Saved in:
6
Essays on consumer behavior in the financial services industry and beyond : a multinational, cross-industry perspective on consumer-company relationships
Rüfenacht, Matthias
-
2017
Persistent link: https://www.econbiz.de/10011981801
Saved in:
7
The power of pride : antecedents and consequences of pride among frontline employees
Krämer, Tobias
-
2015
Persistent link: https://www.econbiz.de/10011312793
Saved in:
8
Essays on banking for micro and small enterprises
Schrader, Jan
-
2009
Persistent link: https://www.econbiz.de/10008656521
Saved in:
9
Spoken customer complaints : action and interaction
Holmgreen Raburn, Anne-Mette
-
2007
Persistent link: https://www.econbiz.de/10003666014
Saved in:
10
Marktorientierte Unternehmensführung im Wandel : Retrospektive und Perspektiven des Marketing
Meffert, Heribert
(
ed.
)
-
1999
Persistent link: https://www.econbiz.de/10001401240
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