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~subject:"Customer service"
~subject:"Deutschland"
~type_genre:"Aufsatz im Buch"
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Applying predictive analytics within the service sector
1
Business information systems : 13th international conference, BIS 2010, Berlin, Germany, May 3 - 5, 2010 ; proceedings
1
Customer service : empowerment and entrapment
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Dialogmarketing Perspektiven 2014/2015 : Tagungsband 9. Wissenschaftlicher Interdisziplinärer Kongress für Dialogmarketing
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Von Fukushima zum Tanz der Banker - die (un)sichtbare Hand in der Globalisierungskommunikation : [ausgewählte Beiträge des III. Internationalen Hamburger Kongresses zur Wirtschaftskommunikation (IHCW 2011)]
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ECONIS (ZBW)
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Predictive analysis of emotions for improving customer services
Jain, Vinay Kumar
;
Kumar, Shishir
- In:
Applying predictive analytics within the service sector
,
(pp. 125-134)
.
2017
Persistent link: https://www.econbiz.de/10011637810
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2
Document readability, financial terminology and mutual fund flows
Spickers, Theresa
- In:
Empirical and experimental studies in investor behavior …
,
(pp. 11-45)
.
2017
Persistent link: https://www.econbiz.de/10011749334
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3
Sprachliche Konstituierung von Unternehmensidentität am Beispiel der textuellen Selbstdarstellung von BASF
Burel, Simone
- In:
Von Fukushima zum Tanz der Banker - die (un)sichtbare …
,
(pp. 127-140)
.
2015
Persistent link: https://www.econbiz.de/10011502606
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4
Automatische Auswertung von Kundenmeinungen : Opinion Mining am Beispiel eines Projekts für die Versicherungswirtschaft
Reinel, Dirk
;
Scheidt, Jörg
- In:
Dialogmarketing Perspektiven 2014/2015 : Tagungsband 9. …
,
(pp. 129-149)
.
2015
Persistent link: https://www.econbiz.de/10011308014
Saved in:
5
Textual analysis in the crossroad of national and corporate culture
Schmidt, Christopher M.
- In:
Kulturspezifik in der europäischen Wirtschaftskommunikation
,
(pp. 111-124)
.
2013
Persistent link: https://www.econbiz.de/10009747380
Saved in:
6
Textractor : a framework for extracting relevant domain concepts from irregular corporate textual datasets
Ittoo, Ashwin
;
Maruster, Laura
;
Wortmann, Johan C.
; …
- In:
Business information systems : 13th international …
,
(pp. 71-82)
.
2010
Persistent link: https://www.econbiz.de/10009562593
Saved in:
7
Representing customer service : telephones and texts
Wray-Bliss, Edward
- In:
Customer service : empowerment and entrapment
,
(pp. 38-59)
.
2001
Persistent link: https://www.econbiz.de/10001628786
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