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Datenschutz
Consumer satisfaction
159
Kundenzufriedenheit
138
Customer satisfaction
137
Consumer behaviour
130
Konsumentenverhalten
129
consumer satisfaction
101
Service quality
51
Relationship marketing
50
Beziehungsmarketing
49
Dienstleistungsqualität
46
Brand image
19
Markenimage
19
Customer relations
17
Online retailing
17
Online-Handel
17
Brand management
16
Customer services
16
Markenführung
16
Marketing
15
Consumer Satisfaction
14
E-commerce
14
Electronic Commerce
14
Management
13
Retail trade
13
Verbraucherzufriedenheit
13
Einzelhandel
12
Product quality
10
Produktqualität
10
Viral marketing
10
Virales Marketing
10
service quality
10
Complaint management
9
Consumer loyalty
9
Corporate social responsibility
9
India
9
Internet marketing
9
Online-Marketing
9
Consumer satisfaction.
8
Data protection
8
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8
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English
8
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Ahammad, Mohammad F.
1
Ampountolas, Apostolos
1
Arora, Vibha
1
Camilleri, Mark Anthony
1
Cho, Yunjin
1
Hermadi, Irman
1
Huang, Xiaowen
1
Kusuma, Adinda Citra
1
Malhotra, Gunjan
1
Mishra, Sita
1
Mukhopadhyay, Sandip
1
Najib, Mukhamad
1
Pham, Thi Song Hanh
1
Wan, Xiang
1
Xu, Hongjiang
1
Yan, Dong
1
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Asia Pacific journal of marketing and logistics
1
International journal of electronic business : IJEB
1
International journal of retail and distribution management
1
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
1
Journal of hospitality and tourism insights
1
Journal of strategy and management
1
Technological forecasting & social change : an international journal
1
The journal of supply chain management : a global review of purchasing and supply
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ECONIS (ZBW)
8
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1
Antecedent and consequences of consumers' satisfaction in online grocery shopping
Kusuma, Adinda Citra
;
Najib, Mukhamad
;
Hermadi, Irman
- In:
International journal of electronic business : IJEB
17
(
2022
)
1
,
pp. 37-60
Persistent link: https://www.econbiz.de/10012798925
Saved in:
2
Omnichannel retailing : does it empower consumers and influence patronage?
Mishra, Sita
;
Malhotra, Gunjan
;
Arora, Vibha
; …
- In:
International journal of retail and distribution management
50
(
2022
)
2
,
pp. 229-250
Persistent link: https://www.econbiz.de/10013397937
Saved in:
3
E-commerce websites, consumer order fulfillment and after-sales service satisfaction : the customer is always right, even after the shopping cart check-out
Camilleri, Mark Anthony
- In:
Journal of strategy and management
15
(
2022
)
3
,
pp. 377-396
Persistent link: https://www.econbiz.de/10013332414
Saved in:
4
Peer-to-peer marketplaces : a study on consumer purchase behavior
Ampountolas, Apostolos
- In:
Journal of hospitality and tourism insights
2
(
2019
)
1
,
pp. 37-54
Persistent link: https://www.econbiz.de/10012003072
Saved in:
5
A
consumer
satisfaction
model based on the integration of EDT and TAM : comparative study of Korean and US consumers
Cho, Yunjin
- In:
Asia Pacific journal of marketing and logistics
29
(
2017
)
5
,
pp. 978-993
Persistent link: https://www.econbiz.de/10011796568
Saved in:
6
Antecedents and consequences of online customer satisfaction : a holistic process perspective
Pham, Thi Song Hanh
;
Ahammad, Mohammad F.
- In:
Technological forecasting & social change : an …
124
(
2017
),
pp. 332-342
Persistent link: https://www.econbiz.de/10011899423
Saved in:
7
The moderating role of product categories in the relationship between online fulfillment, procurement, and consumer repurchase intention : a hierarchical analysis
Wan, Xiang
;
Huang, Xiaowen
;
Yan, Dong
- In:
The journal of supply chain management : a global …
52
(
2016
)
4
,
pp. 63-76
Persistent link: https://www.econbiz.de/10011603005
Saved in:
8
The effect of perceived security on consumers' intent to use : satisfaction and loyalty to m-commerce in China
Xu, Hongjiang
- In:
Journal of electronic commerce in organizations : the …
11
(
2013
)
4
,
pp. 37-51
Persistent link: https://www.econbiz.de/10010252890
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