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~subject:"Dienstleistungsmarketing"
~subject:"Service innovation"
~type_genre:"Book section"
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Dienstleistungsmarketing
Service innovation
Dienstleistung
644
Services
642
Deutschland
136
Germany
136
Freie Berufe
134
Professional services
134
Theorie
116
Theory
116
Dienstleistungssektor
108
Service industry
108
Innovation
100
Innovation management
64
Innovationsmanagement
64
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42
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42
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38
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38
Welt
38
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38
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37
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37
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36
Relationship marketing
36
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31
Trade in services
31
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27
Dienstleistungsinnovation
27
Value creation
27
Consumer behaviour
26
Konsumentenverhalten
26
Productivity
26
Produktivität
26
Customer integration
24
Kundenintegration
24
EU countries
23
EU-Staaten
23
Dienstleistungsqualität
22
Service quality
22
Dienstleistungsmanagement
21
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47
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256
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256
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68
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57
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57
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56
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47
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45
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34
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34
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32
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23
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18
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18
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18
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8
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8
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7
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7
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6
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6
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6
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3
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2
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2
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1
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1
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1
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34
German
12
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Witell, Lars
3
Cardoso, Jorge
2
Evenson, Shelley
2
Furrer, Olivier
2
Meyer, Anton
2
Tether, Bruce S.
2
Baglieri, Enzo
1
Baillod, Chloé
1
Bartsch, Silke
1
Ben Ayed, Ghazi
1
Benoit, Sabine
1
Blümelhuber, Christian
1
Bridges, Eileen
1
Böhmann, Tilo
1
Böttcher, Martin
1
Carlborg, Per
1
Chin, Shiu-kai
1
Clayton, Tony
1
Demmelmair, Markus F.
1
Djellal, Faridah
1
Dollmann, Thorsten
1
Edvardsson, Bo
1
Ettlie, John E.
1
Feldmann, Niels
1
Fisk, Raymond P.
1
Fowler, Kendra
1
Fraedrich, Anja
1
Fromm, Hansjörg
1
Fuglsang, Lars
1
Gallouj, Camal
1
Gallouj, Fai͏̈z
1
Ghernaouti, Solange
1
Goldsmith, Ronald E.
1
Gregory, Mike
1
Grove, Stephen J.
1
Gräßle, Mark
1
Gummesson, Evert
1
Gustafsson, Anders
1
Have, Robert van der
1
Hidaki, Kazuyoshi
1
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Handbook of service science ; [Vol. 1]
4
Service science, management and engineering : education for the 21st Century
3
A Research Agenda for Service Marketing
2
Debating innovation : perspectives and paradoxes of an idealized concept
2
E-Services : opportunities and threats
2
Exploring services science : 4th international conference, IESS 2013, Porto, Portugal, February 7 - 8, 2013 ; proceedings
2
Neue Herausforderungen an das Dienstleistungsmarketing
2
The Oxford handbook of innovation management
2
The Routledge handbook of service research insights and ideas
2
Aktuelle Entwicklungen im Dienstleistungsmarketing
1
Betriebliche Tertiarisierung : der ganzheitliche Wandel vom Produktionsbetrieb zum dienstleistenden Problemlöser
1
Changes in innovation : towards an improved understanding of economic renewal
1
Dienstleistungsmarketing : Impulse für Forschung und Management ; [Workshop Dienstleistungsmarketing im November 2003]
1
Dienstleistungsmarketing, Kommunikationspolitik und Tourismus
1
Dienstleistungsproduktion : [Absatzmarketing, Produktivität, Haftungsrisiken, Serviceintensität, Outsourcing]
1
Dienstleistungsqualität : Konzepte - Methoden - Erfahrungen
1
Economies et sociétés ; 37,11
1
Encyclopedia of technology and innovation management
1
Enterprise information systems : 10th International Conference, ICEIS 2008, Barcelona, Spain, June 12-16, 2008 ; revised selected papers
1
Exploring services science : third international conference, IESS 2012, Geneva, Switzerland, February 15 - 17, 2012 ; proceedings
1
Global perspectives on service science: Japan
1
Handbook of innovation and standards
1
Hybride Wertschöpfung : mobile Anwendungssysteme für effiziente Dienstleistungsprozesse im technischen Kundendienst
1
Kellogg on branding : the marketing faculty of the Kellogg School of Management
1
Management, Prozessgestaltung, Kundenperspektive
1
Managing consumer services : factory or theater?
1
Marketing theory : a student text
1
Operations research proceedings 2006 : selected papers of the Annual International Conference of the German Operations Research Society (GOR), jointly organized with the Austrian Society of Operations Research (ÖGOR) and the Swiss Society of Operations Research (SVOR), Karlsruhe, September 6 - 8 2006 ; with 79 tables
1
Service innovation : organizational responses to technological opportunities & market imperatives
1
Service systems science
1
Services, experiences and innovation : integrating and extending research
1
Technologie und Dienstleistung : Innovationen in Forschung, Wissenschaft und Unternehmen ; Beiträge der 7. Dienstleistungstagung des BMBF
1
Technologiegestützte Dienstleistungsinnovation in der Gesundheitswirtschaft
1
The crest of the innovation management research wave
1
Theorie und Praxis des Dienstleistungsmarketing : aktuelle Konzepte und Entwicklungen
1
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ECONIS (ZBW)
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1
Expansion and refocusing : two alternative trajectories for service marketing research
Furrer, Olivier
;
Kerguignas, Jie
- In:
A Research Agenda for Service Marketing
,
(pp. 353-374)
.
2024
Persistent link: https://www.econbiz.de/10014518476
Saved in:
2
A growth-share matrix of service marketing research themes
Furrer, Olivier
;
Baillod, Chloé
;
Landry, Mikèle
- In:
A Research Agenda for Service Marketing
,
(pp. 3-20)
.
2024
Persistent link: https://www.econbiz.de/10014517859
Saved in:
3
For service innovation : some arguments in favor of services and innovation in services
Djellal, Faridah
;
Gallouj, Camal
;
Gallouj, Fai͏̈z
- In:
Debating innovation : perspectives and paradoxes of an …
,
(pp. 183-202)
.
2023
Persistent link: https://www.econbiz.de/10014228408
Saved in:
4
Against service innovation : why service innovation is not sustainable
Witell, Lars
;
Snyder, Hannah
;
Carlborg, Per
- In:
Debating innovation : perspectives and paradoxes of an …
,
(pp. 203-219)
.
2023
Persistent link: https://www.econbiz.de/10014228410
Saved in:
5
Typologies and frameworks in service innovation
Kowalkowski, Christian
;
Witell, Lars
- In:
The Routledge handbook of service research insights and …
,
(pp. 109-130)
.
2020
Persistent link: https://www.econbiz.de/10012238613
Saved in:
6
Innovative service environments
Fowler, Kendra
- In:
The Routledge handbook of service research insights and …
,
(pp. 148-166)
.
2020
Persistent link: https://www.econbiz.de/10012238618
Saved in:
7
Patterns of service innovation : an empirical study of automotive engineering services in Germany
Müller, Florian
- In:
The crest of the innovation management research wave
,
(pp. 145-161)
.
2020
Persistent link: https://www.econbiz.de/10012287751
Saved in:
8
Integrative perspectives on service, innovation and experience research
Scupola, Ada
;
Fuglsang, Lars
- In:
Services, experiences and innovation : integrating and …
,
(pp. 1-18)
.
2018
Persistent link: https://www.econbiz.de/10011954522
Saved in:
9
Impact of service standardization on service innovation
Vries, Henk J. de
;
Wiegmann, Paul Moritz
- In:
Handbook of innovation and standards
,
(pp. 187-211)
.
2017
Persistent link: https://www.econbiz.de/10011791300
Saved in:
10
Service innovation in Japan and the service-dominant logic
Murakami, Teruyasu
- In:
Global perspectives on service science: Japan
,
(pp. 17-29)
.
2016
Persistent link: https://www.econbiz.de/10011487589
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