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~subject:"Industrie"
~subject:"Multikriterielle Entscheidungsanalyse"
~subject:"Service quality"
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Benchmarking : an international journal ; BIJ
119
Benchmarking : an international journal
50
Benchmarking : An International Journal
1
Benchmarking: An International Journal: Volume 22, Issue 2
1
Source
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ECONIS (ZBW)
170
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1
Enhancing customer satisfaction, personnel satisfaction and company reputation with total quality management : combining traditional and new views
Lepistö, Kari
;
Saunila, Minna
;
Ukko, Juhani
- In:
Benchmarking : an international journal
31
(
2024
)
1
,
pp. 75-97
Persistent link: https://www.econbiz.de/10014502869
Saved in:
2
The road towards industry 4.0 : a comparative study of the state-of-the-art in the Italian manufacturing industry
Zheng, Ting
;
Ardolino, Marco
;
Bacchetti, Andrea
; …
- In:
Benchmarking : an international journal
30
(
2023
)
1
,
pp. 307-332
Persistent link: https://www.econbiz.de/10014231848
Saved in:
3
Satisfaction and value-in-use perceived by university students from the influence of the built environment, price fairness and teaching care
Silva, Marcelo Benetti Corrêa da
;
Matte, Juliana
; …
- In:
Benchmarking : an international journal
29
(
2022
)
2
,
pp. 365-381
Persistent link: https://www.econbiz.de/10013040703
Saved in:
4
Buyer-supplier collaboration's commitment : an antecedent for procurement performance of large manufacturing entities in Tanzania
Kimario, Honest F.
;
Mwagike, Leonada Raphael
- In:
Benchmarking : an international journal
31
(
2024
)
2
,
pp. 535-557
Persistent link: https://www.econbiz.de/10014503117
Saved in:
5
Evaluation of passengers' expectations and satisfaction in the airline industry : an empirical performance analysis of online reviews
Dike, Somtochukwu Emmanuel
;
Davis, Zachary
;
Abrahams, Alan
- In:
Benchmarking : an international journal
31
(
2024
)
2
,
pp. 611-639
Persistent link: https://www.econbiz.de/10014503126
Saved in:
6
Design of service network for containerized export by multimodal transportation : with quality concept
Dua, Aman
;
Chhabra, Rishika
;
Sinha, Deepankar
- In:
Benchmarking : an international journal
31
(
2024
)
1
,
pp. 220-242
Persistent link: https://www.econbiz.de/10014502950
Saved in:
7
Leagile manufacturing system adoption in an emerging economy : an examination of technological, organizational and environmental drivers
Hashem, Gharib
;
Aboelmaged, Mohamed
- In:
Benchmarking : an international journal
30
(
2023
)
10
,
pp. 4569-4600
Persistent link: https://www.econbiz.de/10014502550
Saved in:
8
Effect of innovation practices of banks on customer loyalty : an SEM-ANN approach
Tiwari, Pankaj
- In:
Benchmarking : an international journal
30
(
2023
)
10
,
pp. 4536-4568
Persistent link: https://www.econbiz.de/10014502549
Saved in:
9
An analysis of drivers for the adoption of integrated sustainable-green-lean-six sigma-agile manufacturing system (ISGLSAMS) in Indian manufacturing industries
Hariyani, Dharmendra
;
Mishra, Sanjeev
- In:
Benchmarking : an international journal
30
(
2023
)
4
,
pp. 1073-1109
Persistent link: https://www.econbiz.de/10014293109
Saved in:
10
An application of quality function deployment and SERVQUAL approaches to enhance the service quality in radiology centres
Gavahi, Shakiba Sadat
;
Hosseini, Seyed Mohammad Hassan
; …
- In:
Benchmarking : an international journal
30
(
2023
)
5
,
pp. 1649-1671
Persistent link: https://www.econbiz.de/10014293156
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