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~subject:"Innovation"
~type_genre:"Case study"
~type_genre:"Fallstudie"
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Search: "Dienstleistungsqualität"
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Innovation
Dienstleistungsqualität
155
Service quality
155
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28
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27
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24
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24
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International journal of business innovation and research
1
Marketing through minefields
1
Service Design : innovative Services und exzellente Kundenerlebnisse gestalten
1
The journal of business & industrial marketing
1
The service industries journal
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ECONIS (ZBW)
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Kundenzentriert und gemeinsam kreativ : Service Design bei der WISAG
Egg, Gerrit
;
Speicher, Nadine
- In:
Service Design : innovative Services und exzellente …
,
(pp. 157-168)
.
2017
Persistent link: https://www.econbiz.de/10011735407
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2
Investigating issues and challenges for customer involvement in business services innovation
Nicolajsen, Hanne Westh
;
Scupola, Ada
- In:
The journal of business & industrial marketing
26
(
2011
)
5
,
pp. 368-376
Persistent link: https://www.econbiz.de/10009272392
Saved in:
3
Exploring the potential of mass-customization as an innovation in the express parcel delivery industry
Aziz, Nisar Ahmed
;
Sparrow, John
- In:
International journal of business innovation and research
3
(
2009
)
6
,
pp. 634-650
Persistent link: https://www.econbiz.de/10003892036
Saved in:
4
The quality improvement customers didn't want
Iacobucci, Dawn
- In:
Marketing through minefields
,
(pp. 121-160)
.
2008
Persistent link: https://www.econbiz.de/10003813888
Saved in:
5
IT-Produktengineering : Entwicklung von inkrementellen und innovativen IT-Produkten
Bravo Sánchez, Carlos
-
2008
Persistent link: https://www.econbiz.de/10003762386
Saved in:
6
A systems approach to service development in a concurrent engineering environment
Yang, Ching-Chow
- In:
The service industries journal
27
(
2007
)
5/6
,
pp. 635-652
Persistent link: https://www.econbiz.de/10003622830
Saved in:
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