//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Innovation"
~type_genre:"Case study"
~type_genre:"Government document"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Dienstleistungsqualität"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Innovation
Dienstleistungsqualität
212
Service quality
212
Qualitätsmanagement
47
Quality management
46
Deutschland
40
Germany
39
Customer satisfaction
24
Kundenzufriedenheit
24
Beziehungsmarketing
22
Relationship marketing
22
USA
21
United States
21
EU countries
18
EU-Staaten
18
Hochschule
18
Higher education institution
16
Bewertung
12
Evaluation
12
Kongress
12
Qualitätssicherung
12
Welt
12
World
12
Dienstleistung
10
Großbritannien
10
United Kingdom
10
Customer service
9
Dienstleistungsmarketing
9
Dienstleistungssektor
9
Hotel industry
9
Hotellerie
9
India
9
Indien
9
Kundenservice
9
Service industry
9
Services marketing
9
Studium
9
Krankenhaus
8
University education
8
Hospital
7
more ...
less ...
Type of publication
All
Article
5
Book / Working Paper
2
Type of publication (narrower categories)
All
Case study
Government document
Article in journal
230
Aufsatz in Zeitschrift
230
Graue Literatur
18
Non-commercial literature
18
Working Paper
14
Aufsatz im Buch
13
Book section
13
Arbeitspapier
12
Fallstudie
6
Collection of articles of several authors
5
Sammelwerk
5
Aufsatzsammlung
4
Hochschulschrift
4
Conference paper
2
Konferenzbeitrag
2
Konferenzschrift
2
Thesis
2
Advisory report
1
Amtsdruckschrift
1
Conference proceedings
1
Gutachten
1
Interview
1
more ...
less ...
Language
All
English
4
German
3
Author
All
Aziz, Nisar Ahmed
1
Bravo Sánchez, Carlos
1
Brockmeyer, Rainer
1
Egg, Gerrit
1
Iacobucci, Dawn
1
Nicolajsen, Hanne Westh
1
Scupola, Ada
1
Sparrow, John
1
Speicher, Nadine
1
Yang, Ching-Chow
1
more ...
less ...
Institution
All
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
1
Published in...
All
International journal of business innovation and research
1
Marketing through minefields
1
Materialien zur Bildungsplanung und zur Forschungsförderung
1
Service Design : innovative Services und exzellente Kundenerlebnisse gestalten
1
The journal of business & industrial marketing
1
The service industries journal
1
Source
All
ECONIS (ZBW)
7
Showing
1
-
7
of
7
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Kundenzentriert und gemeinsam kreativ : Service Design bei der WISAG
Egg, Gerrit
;
Speicher, Nadine
- In:
Service Design : innovative Services und exzellente …
,
(pp. 157-168)
.
2017
Persistent link: https://www.econbiz.de/10011735407
Saved in:
2
Investigating issues and challenges for customer involvement in business services innovation
Nicolajsen, Hanne Westh
;
Scupola, Ada
- In:
The journal of business & industrial marketing
26
(
2011
)
5
,
pp. 368-376
Persistent link: https://www.econbiz.de/10009272392
Saved in:
3
Exploring the potential of mass-customization as an innovation in the express parcel delivery industry
Aziz, Nisar Ahmed
;
Sparrow, John
- In:
International journal of business innovation and research
3
(
2009
)
6
,
pp. 634-650
Persistent link: https://www.econbiz.de/10003892036
Saved in:
4
The quality improvement customers didn't want
Iacobucci, Dawn
- In:
Marketing through minefields
,
(pp. 121-160)
.
2008
Persistent link: https://www.econbiz.de/10003813888
Saved in:
5
IT-Produktengineering : Entwicklung von inkrementellen und innovativen IT-Produkten
Bravo Sánchez, Carlos
-
2008
Persistent link: https://www.econbiz.de/10003762386
Saved in:
6
A systems approach to service development in a concurrent engineering environment
Yang, Ching-Chow
- In:
The service industries journal
27
(
2007
)
5/6
,
pp. 635-652
Persistent link: https://www.econbiz.de/10003622830
Saved in:
7
Qualitätsverbesserung in Schulen und Schulsystemen : Gutachten zum Programm ; [Expertise verfasst für die Projektgruppe "Innovationen im Bildungswesen" der Bund-Länder-Kommission f...
Brockmeyer, Rainer
-
1999
Persistent link: https://www.econbiz.de/10001355715
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->