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~subject:"Innovationsmanagement"
~subject:"Performance measurement"
~subject:"Services"
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Search: "The service industries journal"
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Innovationsmanagement
Performance measurement
Services
Dienstleistungsqualität
291
Service quality
291
Dienstleistungssektor
267
Service industry
267
Consumer behaviour
192
Konsumentenverhalten
191
Beziehungsmarketing
184
Relationship marketing
184
Customer satisfaction
171
Kundenzufriedenheit
171
Taiwan
102
Innovation
101
Großbritannien
90
United Kingdom
90
Spain
89
Spanien
89
Innovation management
82
Hotel industry
68
Hotellerie
68
Dienstleistung
60
Firm performance
59
Unternehmenserfolg
59
Arbeitszufriedenheit
55
Job satisfaction
55
Bank
53
Tourism industry
53
Tourismuswirtschaft
53
Performance-Messung
48
USA
48
United States
48
KMU
44
SME
44
Brand management
43
Emotion
43
Markenführung
43
Einzelhandel
41
Retail trade
41
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61
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2
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Article
168
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4
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172
Aufsatz in Zeitschrift
172
Collection of articles of several authors
7
Sammelwerk
7
Conference proceedings
2
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2
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1
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1
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Language
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English
172
Author
All
Arici, Hasan Evrim
3
Fuglsang, Lars
3
Peris-Ortiz, Marta
3
Rayburn, Steven W.
3
Alves, Helena
2
Backhouse, Chris J.
2
Chang, Hsin Hsin
2
Dun, Zanna van
2
Gallouj, Fai͏̈z
2
Ganz, Walter
2
Gil-Pechuan, Ignacio
2
Guisado-González, Manuel
2
Henseler, Jörg
2
Hofmeister, Johannes
2
Jaaron, Ayham A. M.
2
Köseoglu, Mehmet Ali
2
Lee, Changyong
2
Park, Sang-June
2
Sundbo, Jon
2
Sørensen, Flemming
2
Tsiotsou, Rodoula H.
2
Viglia, Giampaolo
2
Williams, Colin C.
2
Aas, Tor Helge
1
Aboramadan, Mohammed
1
Akbani, Ismail
1
Akehurst, Gary
1
Akgün, Ali E.
1
Aksoy, Zeynep
1
Aksu, Mine
1
Alam, Intekhab Ian
1
Albuquerque, Pedro H.
1
Alkire, Linda
1
Alonso-Almeida, María del Mar
1
Anderson, Alistair R.
1
Anderson, Sidney
1
Anić, Ivan-Damir
1
Apetrei, Andreea
1
Arancibia Carvajal, Sara
1
Arici, Nagihan Cakmakoglu
1
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The service industries journal
172
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ECONIS (ZBW)
172
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1
Forty years of
the
Service
Industries
Journal
: a bibliometric review
Viglia, Giampaolo
;
Kumar, Satish
;
Pandey, Nitesh
; …
- In:
The service industries journal
42
(
2022
)
1/2
,
pp. 1-20
Persistent link: https://www.econbiz.de/10013167398
Saved in:
2
Test of a sequential mediation model of green management innovation
Karatepe, Osman M.
;
Dahleez, Khalid
;
Jaffal, Tahani
; …
- In:
The service industries journal
43
(
2023
)
5/6
,
pp. 312-335
Persistent link: https://www.econbiz.de/10014321586
Saved in:
3
Leadership, green innovation, and green creativity : a systematic review
Arici, Hasan Evrim
;
Uysal, Muzaffer
- In:
The service industries journal
42
(
2022
)
5/6
,
pp. 280-320
Persistent link: https://www.econbiz.de/10013167429
Saved in:
4
Drivers for innovation in KIBS : evidence from Russia
Chichkanov, Nikolay
;
Miles, Ian D.
;
Belousova, Veronika
- In:
The service industries journal
41
(
2021
)
7/8
,
pp. 489-511
Persistent link: https://www.econbiz.de/10012586704
Saved in:
5
Fostering sustainable performance in services through systems thinking
Jaaron, Ayham A. M.
;
Backhouse, Chris J.
- In:
The service industries journal
39
(
2019
)
15/16
,
pp. 1072-1098
Persistent link: https://www.econbiz.de/10012207448
Saved in:
6
Service innovation capability : a systematic literature review and research agenda
Blommerde, Tadhg
- In:
The service industries journal
43
(
2023
)
15/16
,
pp. 1197-1227
Persistent link: https://www.econbiz.de/10014423346
Saved in:
7
Theories, constructs, and methodologies to study COVID-19 in the service industries
Cambra-Fierro, Jesús
;
Gao, Lily
;
Melero-Polo, Iguácel
; …
- In:
The service industries journal
42
(
2022
)
7/8
,
pp. 551-582
Persistent link: https://www.econbiz.de/10013362134
Saved in:
8
Digital service technologies, service robots, AI, and the strategic pathways to cost-effective service excellence
Wirtz, Jochen
;
Hofmeister, Johannes
;
Chew, Patricia Y. P.
; …
- In:
The service industries journal
43
(
2023
)
15/16
,
pp. 1173-1196
Persistent link: https://www.econbiz.de/10014423344
Saved in:
9
Avatar-mediated service encounters : impacts and research agenda
Watanabe, Kentaro
;
Ho, Bach Quang
- In:
The service industries journal
43
(
2023
)
3/4
,
pp. 134-153
Persistent link: https://www.econbiz.de/10014321569
Saved in:
10
The mediating role of organizational learning capability and resilience in the error management culture-service innovation link and the contingent effect of error frequency
Akgün, Ali E.
;
Keskin, Halit
;
Aksoy, Zeynep
;
Fidan, …
- In:
The service industries journal
43
(
2023
)
7/8
,
pp. 525-554
Persistent link: https://www.econbiz.de/10014321608
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