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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
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International journal of productivity and quality management : IJPQM
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Improving service quality through managing customer contact : case of airlines
Hwang, Su-Young
;
Choung, Eun-Mi
;
Boo, Je-Man
;
Kim, …
- In:
International journal of productivity and quality …
15
(
2015
)
2
,
pp. 203-214
Persistent link: https://www.econbiz.de/10011376522
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