//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Marketing management"
~type:"book"
~type_genre:"Accompanied by computer file"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Customer relationship management"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Marketing management
Beziehungsmarketing
5
Relationship marketing
5
Customer service
2
Kundenmanagement
2
Kundenservice
2
Benutzerfreundlichkeit
1
Beschwerdemanagement
1
Business model
1
Complaint management
1
Controlling
1
Customer acquisition
1
Customer analysis
1
Customer integration
1
Customer satisfaction
1
Customer value
1
Deutschland
1
Dienstleistungsqualität
1
Electronic Commerce
1
Germany
1
Geschäftsmodell
1
Guerilla marketing
1
Guerilla-Marketing
1
Handwerk
1
Handwerksbetrieb
1
Innovation
1
Internet marketing
1
Kundenanalyse
1
Kundengewinnung
1
Kundenintegration
1
Kundenwert
1
Kundenzufriedenheit
1
Management control
1
Market research
1
Marketinginstrument
1
Marketingmanagement
1
Marktforschung
1
Nachkaufmarketing
1
Online-Marketing
1
Organisatorischer Wandel
1
more ...
less ...
Type of publication
All
Book / Working Paper
Type of publication (narrower categories)
All
Accompanied by computer file
Hochschulschrift
125
Thesis
103
Graue Literatur
81
Non-commercial literature
81
Collection of articles of several authors
68
Sammelwerk
68
Aufsatzsammlung
48
Arbeitspapier
46
Working Paper
46
Ratgeber
36
Guidebook
34
Bibliografie enthalten
32
Bibliography included
32
Handbook
29
Handbuch
29
Lehrbuch
27
Case study
24
Fallstudie
24
Textbook
23
Konferenzschrift
16
Conference proceedings
11
Article in journal
6
Aufsatz in Zeitschrift
6
Collection of articles written by one author
6
Sammlung
6
Festschrift
4
Glossar enthalten
4
Glossary included
4
Bibliografie
2
CD-ROM, DVD
2
Reprint
2
Company information
1
Elektronischer Datenträger
1
Elektronischer Datenträger als Beilage
1
Fallstudiensammlung
1
Firmeninformation
1
Systematic review
1
Übersichtsarbeit
1
more ...
less ...
Language
All
German
1
Author
All
Blümelhuber, Christian
1
Pepels, Werner
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
Relevance
Date (newest first)
Date (oldest first)
1
After Sales Service : Geschäftsbeziehungen profitabel gestalten
Pepels, Werner
(
ed.
);
Blümelhuber, Christian
(
contributor
)
-
2007
-
2., erw. Aufl.
Persistent link: https://www.econbiz.de/10003438732
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->