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~subject:"Multikriterielle Entscheidungsanalyse"
~subject:"Quality management"
~subject:"Service quality"
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Multikriterielle Entscheidungsanalyse
Quality management
Service quality
Benchmarking
283
Lieferkette
235
Supply chain
235
India
133
Indien
132
Performance measurement
130
Performance-Messung
127
Qualitätsmanagement
92
Data envelopment analysis
90
Data-Envelopment-Analyse
90
Firm performance
88
Unternehmenserfolg
88
Industrie
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82
Lieferantenmanagement
66
Supplier relationship management
66
Sustainability
62
Fuzzy sets
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Fuzzy-Set-Theorie
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Supply chain management
56
Dienstleistungsqualität
54
Environmental management
50
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AHP approach
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AHP-Verfahren
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Nachhaltige Entwicklung
45
Sustainable development
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Coronavirus
44
Multi-criteria analysis
43
Technical efficiency
43
Technische Effizienz
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KMU
41
SME
41
Bibliometrics
39
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156
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Mahapatra, Siba Sankar
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Datta, Saurav
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Miguel, Paulo Augusto Cauchick
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Machado, Marcio Cardoso
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Min, Ho-key
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Min, Hyesung
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Panchapakesan Padma
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Rajendran, Chandrasekharan
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Sen, Dilip Kumar
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Shahin, Arash
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Sweis, Rateb J.
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Andrietta, João Marcos
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Attri, Rajesh
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Bozola, Patrícia Maria
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Dahiyat, Samer Eid
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Ferreira Motta Barbosa, Luís César
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Gotzamani, Katerina
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Gunasekaran, Angappa
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Jenab, Kouroush
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Joshi, Rakesh
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Kannan, Vanumamalai
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Kumar, Anil
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Lokachari, Prakash Sai
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Medeiros, Denise Dumke de
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Melo, Fagner José Coutinho de melo
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Oliveira, Otávio José de
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Psomas, Evangelos
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Sahu, Anoop Kumar
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Saleh, Firas Izzat Mahmoud
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Satapathy, Suchismita
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Singh, Bikram Jit
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Tsiotras, George
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Abdel-Aziz AlSaleh, Noor
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Abdessamed, Kobi
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Benchmarking : an international journal ; BIJ
117
Benchmarking : an international journal
39
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ECONIS (ZBW)
156
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1
Enhancing customer satisfaction, personnel satisfaction and company reputation with total quality management : combining traditional and new views
Lepistö, Kari
;
Saunila, Minna
;
Ukko, Juhani
- In:
Benchmarking : an international journal
31
(
2024
)
1
,
pp. 75-97
Persistent link: https://www.econbiz.de/10014502869
Saved in:
2
Satisfaction and value-in-use perceived by university students from the influence of the built environment, price fairness and teaching care
Silva, Marcelo Benetti Corrêa da
;
Matte, Juliana
; …
- In:
Benchmarking : an international journal
29
(
2022
)
2
,
pp. 365-381
Persistent link: https://www.econbiz.de/10013040703
Saved in:
3
Evaluation of passengers' expectations and satisfaction in the airline industry : an empirical performance analysis of online reviews
Dike, Somtochukwu Emmanuel
;
Davis, Zachary
;
Abrahams, Alan
- In:
Benchmarking : an international journal
31
(
2024
)
2
,
pp. 611-639
Persistent link: https://www.econbiz.de/10014503126
Saved in:
4
Design of service network for containerized export by multimodal transportation : with quality concept
Dua, Aman
;
Chhabra, Rishika
;
Sinha, Deepankar
- In:
Benchmarking : an international journal
31
(
2024
)
1
,
pp. 220-242
Persistent link: https://www.econbiz.de/10014502950
Saved in:
5
Effect of innovation practices of banks on customer loyalty : an SEM-ANN approach
Tiwari, Pankaj
- In:
Benchmarking : an international journal
30
(
2023
)
10
,
pp. 4536-4568
Persistent link: https://www.econbiz.de/10014502549
Saved in:
6
An application of quality function deployment and SERVQUAL approaches to enhance the service quality in radiology centres
Gavahi, Shakiba Sadat
;
Hosseini, Seyed Mohammad Hassan
; …
- In:
Benchmarking : an international journal
30
(
2023
)
5
,
pp. 1649-1671
Persistent link: https://www.econbiz.de/10014293156
Saved in:
7
Framework for zero-defect manufacturing in Indian industries : voice of the customer
Yadav, Narottam
;
Kaliyan, Mathiyazhagan
;
Saikouk, Tarik
; …
- In:
Benchmarking : an international journal
30
(
2023
)
7
,
pp. 2303-2329
Persistent link: https://www.econbiz.de/10014338599
Saved in:
8
Measuring the financial impact of equipment performance improvement : ISB and IEB metrics
Gólcher-Barguil, Luis Alejandro
;
Nadeem, Simon Peter
; …
- In:
Benchmarking : an international journal
30
(
2023
)
7
,
pp. 2408-2431
Persistent link: https://www.econbiz.de/10014338603
Saved in:
9
The boosting of the total quality management on corporate green growth in emerging markets : the mediating roles of corporate social responsibility and customer loyalty
Le Thanh Tiep
- In:
Benchmarking : an international journal
30
(
2023
)
9
,
pp. 3554-3589
Persistent link: https://www.econbiz.de/10014502497
Saved in:
10
Overcoming the challenges of moving from ISO/TS 16949 to IATF 16949 : recommendations for implementing a quality management system in automotive companies
Bozola, Patrícia Maria
;
Nunhes, Thais V.
;
Ferreira …
- In:
Benchmarking : an international journal
30
(
2023
)
9
,
pp. 3699-3724
Persistent link: https://www.econbiz.de/10014502501
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