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~subject:"Service quality"
~subject:"Spain"
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Service quality
Spain
Dienstleistungsqualität
291
Dienstleistungssektor
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Service industry
267
Consumer behaviour
192
Konsumentenverhalten
191
Beziehungsmarketing
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Kandampully, Jay
3
Lee, Sang M.
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Lin, Wen-bao
3
Mas-Verdu, Francisco
3
Navarro-Espigares, José Luis
3
Peris-Ortiz, Marta
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Ribeiro Soriano, Domingo
3
Alves, Helena
2
Barrutia, José M.
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2
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Cegarra Navarro, Juan Gabriel
2
Cegarra-Navarro, Juan Gabriel
2
Chang, Hong-Sheng
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Chao, Pei
2
Chaves, Rafael
2
Cunha, Miguel Pina e
2
Dun, Zanna van
2
Galindo Martín, Miguel Angel
2
Gil Saura, Irene
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Gil-Pechuan, Ignacio
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Henseler, Jörg
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Kim, Jung-Hwan
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Kuusisto, Jari
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Malhotra, Neeru
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Martinsuo, Miia
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Momparler, Alexandre
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Mozas, Adoración
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Nicolau, Juan L.
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Nicolau-Gonzálbez, Juan L.
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Ortiz-de-Urbina-Criado, Marta
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The service industries journal
363
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ECONIS (ZBW)
363
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71
Predicting market orientation through internal market orientation as culture and behaviour : an empirical application in Spanish hotels
Domínguez-Falcón, Carmen
;
Martín-Santana, Josefa D.
; …
- In:
The service industries journal
37
(
2017
)
3/4
,
pp. 229-255
Persistent link: https://www.econbiz.de/10011863161
Saved in:
72
Effects of customer loyalty on customer entitlement and voiced complaints
Li, Xiaofei
;
Ma, Baolong
;
Zhou, Chen
- In:
The service industries journal
37
(
2017
)
13/14
,
pp. 858-874
Persistent link: https://www.econbiz.de/10011847982
Saved in:
73
A composite measure of performance-expectation and performance-only measures
Park, Sang-June
;
Yi, Youjae
- In:
The service industries journal
37
(
2017
)
15/16
,
pp. 936-947
Persistent link: https://www.econbiz.de/10011847999
Saved in:
74
Human resource management standardisation and adaptation in franchises
Kellner, Ashlea
- In:
The service industries journal
37
(
2017
)
9/10
,
pp. 545-566
Persistent link: https://www.econbiz.de/10011717973
Saved in:
75
Effects of service orientation on job embeddedness in hotel industry
Arasli, Huseyin
;
Teimouri, Reza Bahman
;
Kiliç, Hasan
; …
- In:
The service industries journal
37
(
2017
)
9/10
,
pp. 607-627
Persistent link: https://www.econbiz.de/10011717982
Saved in:
76
Designing a medicalized wellness service : balancing hospitality and hospital features
Russell-Bennett, Rebekah
;
Glavas, Charmaine
;
Previte, …
- In:
The service industries journal
37
(
2017
)
9/10
,
pp. 657-680
Persistent link: https://www.econbiz.de/10011718020
Saved in:
77
Promotion of service industries by means of entry restriction : the case of operators in the slot machine industry
Safón, Vicente
- In:
The service industries journal
30
(
2010
)
1/2
,
pp. 85-97
Persistent link: https://www.econbiz.de/10003964363
Saved in:
78
Market delimitation, firm survival and growth in service industries
Rufín, Ramón
;
Medina, Cayetano
- In:
The service industries journal
30
(
2010
)
9/10
,
pp. 1401-1417
Persistent link: https://www.econbiz.de/10008661642
Saved in:
79
Do customer participation and cognitive ability influence satisfaction?
Jia, Jingdong
;
Wang, Jing
- In:
The service industries journal
36
(
2016
)
9/10
,
pp. 416-437
Persistent link: https://www.econbiz.de/10011579203
Saved in:
80
A cross-country study of service productivity
Sekhon, Harjit
;
Yalley, Andrews Agya
;
Roy, Sanjit
; …
- In:
The service industries journal
36
(
2016
)
5/6
,
pp. 223-238
Persistent link: https://www.econbiz.de/10011583913
Saved in:
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