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~subject:"Service quality"
~subject:"United Kingdom"
~type_genre:"Fallstudie"
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Service quality
United Kingdom
Dienstleistungsqualität
4
Dienstleistungssektor
3
Service industry
3
Beziehungsmarketing
2
Competitive advantage
2
Großbritannien
2
Quality management
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Qualitätsmanagement
2
Relationship marketing
2
Spain
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Spanien
2
Tourism industry
2
Tourismuswirtschaft
2
Wettbewerbsvorteil
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3M Deutschland GmbH
1
Aerospace industry
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Airbus Deutschland GmbH <Hamburg>
1
Angebot
1
Balanced Scorecard
1
Balanced scorecard
1
Bibliometrics
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Bibliometrie
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Boeing Company
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Business model
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Customer analysis
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Deutschland
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Fallstudie
Article in journal
371
Aufsatz in Zeitschrift
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Bryson, John R.
1
Burger, Thomas
1
Deprey, Brynn
1
Ganz, Walter
1
Ibeh, Kevin I. N.
1
Lai, Pei-Chun
1
Lloyd-Reason, Lester
1
Meer, Robert van der
1
Pezzotta, Giuditta
1
Phillips, P. A.
1
Rapaccini, Mario
1
Rusten, Grete
1
Saccani, Nicola
1
Soltani, Ebrahim
1
Williams, Terry M.
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Yang, Ching-Chow
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The service industries journal
6
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ECONIS (ZBW)
6
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1
Service development in product-service systems : a maturity model
Rapaccini, Mario
;
Saccani, Nicola
;
Pezzotta, Giuditta
; …
- In:
The service industries journal
33
(
2013
)
3/4
,
pp. 300-319
Persistent link: https://www.econbiz.de/10009732927
Saved in:
2
The internationalisation of small- and medium-sized management consultancies : an exploratory study of key facilitating factors
Deprey, Brynn
;
Lloyd-Reason, Lester
;
Ibeh, Kevin I. N.
- In:
The service industries journal
32
(
2012
)
10
,
pp. 1609-1621
Persistent link: https://www.econbiz.de/10009581529
Saved in:
3
Managerial approaches towards service quality : the case of three service organisations
Soltani, Ebrahim
;
Lai, Pei-Chun
;
Meer, Robert van der
; …
- In:
The service industries journal
28
(
2008
)
9/10
,
pp. 1397-1412
Persistent link: https://www.econbiz.de/10003802453
Saved in:
4
Transnational corporations and spatial divisions of "service" expertise as a competitive strategy : the example of 3M and Boeing
Bryson, John R.
;
Rusten, Grete
- In:
The service industries journal
28
(
2008
)
3/4
,
pp. 307-323
Persistent link: https://www.econbiz.de/10003751473
Saved in:
5
A systems approach to service development in a concurrent engineering environment
Yang, Ching-Chow
- In:
The service industries journal
27
(
2007
)
5/6
,
pp. 635-652
Persistent link: https://www.econbiz.de/10003622830
Saved in:
6
The balanced scorecard and strategic control: a hotel case study analysis
Phillips, P. A.
- In:
The service industries journal
27
(
2007
)
5/6
,
pp. 731-746
Persistent link: https://www.econbiz.de/10003622944
Saved in:
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