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Search: subject:"Service quality"
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Dienstleistungsqualität
18
Service quality
18
Beziehungsmarketing
6
Relationship marketing
6
Dienstleistungsmarketing
3
Services marketing
3
Arbeitszufriedenheit
2
Job satisfaction
2
Leadership
2
Marketing theory
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Marketingtheorie
2
Personalführung
2
Product quality
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Qualitätsmanagement
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Consumer behaviour
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Article
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Reprint
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13,709
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Government document
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Guidebook
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Ratgeber
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Handbuch
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Bibliografie
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Baron, Steve
3
Au, Kevin Y.
1
Bharati, Pratyush
1
Bolton, Ruth N.
1
Bressolles, Grégory
1
Bungay Stanier, Michael
1
Chaudhury, Abhijit
1
Cheng, T. C. E.
1
Cheon, Myun Joong
1
Duff, Angus
1
East, Robert
1
Feldman, Daniel C.
1
Firth, Christopher P.
1
Fock, Henry
1
Grewal, Dhruv
1
Grover, Varun
1
Guo, Xin
1
Hair, Mario
1
Hui, Michael K.
1
Lai, L. C. F.
1
Laws, Eric
1
Levy, Michael
1
Morris, J. Andrew
1
Nantel, Jacques
1
Raich, Frieda
1
Scott, Noel
1
Seale, Clive
1
Storey, Veda C.
1
Teng, James T. C.
1
Vanhuele, M.
1
Wang, Yng-Yuh Richard
1
Wright, Mike
1
Yeung, A. C. L.
1
Zehrer, Anita
1
Zeithaml, Valerie A.
1
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Sage library in marketing
3
Advances in service network analysis
2
Marketing-mix strategies - product strategy and promotion strategy
2
Transforming e-business practices and applications : emerging technologies and concepts
2
Brand management ; Vol. 2
1
Chinese management in the 'harmonious society' : managers, markets and the globalized economy
1
Corporate brand and corporate reputation
1
Design science theories and research practices
1
Evaluating research and the question of criteriology
1
Managing outsourcing relationships
1
New directions in organizational behavior ; Vol. 3
1
Strategic information systems ; Vol. 3
1
The impact of culture
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ECONIS (ZBW)
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1
Applying a lifecycle perspective to explain tourism network development
Zehrer, Anita
;
Raich, Frieda
- In:
Advances in service network analysis
,
(pp. 103-125)
.
2012
Persistent link: https://www.econbiz.de/10009311428
Saved in:
2
Advances in service networks research
Scott, Noel
;
Laws, Eric
- In:
Advances in service network analysis
,
(pp. 1-12)
.
2012
Persistent link: https://www.econbiz.de/10009311435
Saved in:
3
The antecedents and consequences of commitment in bank-corporate relationships : evidence from the Chinese banking market
Guo, Xin
;
Duff, Angus
;
Hair, Mario
- In:
Chinese management in the 'harmonious society' : …
,
(pp. 123-144)
.
2011
Persistent link: https://www.econbiz.de/10008907264
Saved in:
4
Towards a unifying marketing approach through service
Baron, Steve
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10008664676
Saved in:
5
The creation of the sub-discipline of services marketing
Baron, Steve
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10008664678
Saved in:
6
The development of ideas for the marketing of services
Baron, Steve
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10008664679
Saved in:
7
Customer loyalty
East, Robert
;
Wright, Mike
;
Vanhuele, M.
-
2010
Persistent link: https://www.econbiz.de/10003924353
Saved in:
8
The driving forces of customer loyalty : a study of internet service providers in Hong Kong
Cheng, T. C. E.
;
Lai, L. C. F.
;
Yeung, A. C. L.
- In:
Transforming e-business practices and applications : …
,
(pp. 44-61)
.
2010
Persistent link: https://www.econbiz.de/10003925108
Saved in:
9
The measurement of electronic
service
quality
: improvements and application
Bressolles, Grégory
;
Nantel, Jacques
- In:
Transforming e-business practices and applications : …
,
(pp. 344-363)
.
2010
Persistent link: https://www.econbiz.de/10003925284
Saved in:
10
Product customization on the web : an empirical study of factors impacting choiceboard user satisfaction
Bharati, Pratyush
;
Chaudhury, Abhijit
-
2010
Persistent link: https://www.econbiz.de/10003911028
Saved in:
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