Martins, Saturnina Alves da Silva; Machado, Marcio C.; … - In: Benchmarking: An International Journal 27 (2020) 3, pp. 1085-1104
Purpose: Recent literature has highlighted the importance of quality and governance in supply networks. Usually, the relationships between the actors are complex, comprising both formal and informal interactions. Despite recent advances in quality and governance in supply networks, extant...