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~subject:"Hotel industry"
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Hotel industry
USA
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Führungskräfte
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Gastgewerbe
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Hospitality industry
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Hotellerie
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Employee retention
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Mitarbeiterbindung
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Consumer behaviour
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Customer satisfaction
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Dienstleistungsqualität
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Cha, JaeMin
3
Kim, Seung Hyun
3
Knutson, Bonnie
3
Beck, Jeffrey
1
Becker, Jeffrey A.
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Singh, A. J.
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International journal of contemporary hospitality management
1
International journal of hospitality management
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International journal of revenue management : IJRM
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ECONIS (ZBW)
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1
Evaluating proactive behavior in lodging revenue management
Becker, Jeffrey A.
;
Cha, JaeMin
;
Kim, Seung Hyun
; …
- In:
International journal of contemporary hospitality management
26
(
2014
)
8
,
pp. 1364-1365
Persistent link: https://www.econbiz.de/10010467871
Saved in:
2
A longitudinal investigation to test the validity of the American customer satisfaction model in the US hotel industry
Kim, Seung Hyun
;
Cha, JaeMin
;
Singh, A. J.
;
Knutson, Bonnie
- In:
International journal of hospitality management
35
(
2013
),
pp. 193-202
Persistent link: https://www.econbiz.de/10010225810
Saved in:
3
Developing the dimensions of activities important to successful revenue management performance : an application of the lodging industry
Beck, Jeffrey
;
Knutson, Bonnie
;
Kim, Seung Hyun
;
Cha, JaeMin
- In:
International journal of revenue management : IJRM
4
(
2010
)
3/4
,
pp. 268-283
Persistent link: https://www.econbiz.de/10008746373
Saved in:
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