Clemons, Rebecca; Baddam, Swathi Reddy; Henry, Raymond M. - In: International Journal of Productivity and Performance … 70 (2020) 3, pp. 526-543
Purpose: How might an organization swiftly resolve supplier problems such that the issue does not reoccur? The purpose of this study seeks to understand the impact of different knowledge-sharing routines on measures of effective problem resolution. Design/methodology/approach: Data are...