Cousin, Gaëtan; Schmid Mast, Marianne; Jaunin-Stalder, … - In: Social Science & Medicine 98 (2013) C, pp. 18-23
Being aware of which communication style should be adopted when facing more difficult patients is important for physicians; it can help prevent patient reactions of dissatisfaction, mistrust, or non-adherence that can be detrimental to the process of care. Past research suggests that less...