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~isPartOf:"Journal of service research : JSR"
~person:"Mittal, Vikas"
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Beziehungsmarketing
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Consumer behaviour
2
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Relationship marketing
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Customer integration
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Customer satisfaction
1
Dienstleistungsmarketing
1
Dienstleistungssektor
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Kundenintegration
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Kundenzufriedenheit
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Service industry
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Services marketing
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commitment
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cross-cultural
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goods versus services
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repurchase intentions
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Mittal, Vikas
Eisingerich, Andreas B
5
Beatty, Sharon E.
4
Bolton, Ruth N.
4
Brodie, Roderick J.
4
Sesé, F. Javier
4
Wangenheim, Florian von
4
Auh, Seigyoung
3
Doorn, Jenny van
3
Hollebeek, Linda D.
3
Lemon, Katherine N.
3
Parasuraman, A.
3
Polo-Redondo, Yolanda
3
Rafaeli, Anat
3
Ruyter, Ko de
3
Verhoef, Peter C.
3
Wieseke, Jan
3
Aksoy, Lerzan
2
Bell, Simon J.
2
Benoit, Sabine
2
Danaher, Peter J.
2
Dong, Beibei
2
Eggert, Andreas
2
Evans, Kenneth R.
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Evanschitzky, Heiner
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Flynn, Andrea Godfrey
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Garnefeld, Ina
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Gong, Taeshik
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Gremler, Dwayne D.
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Harrison, Mary P.
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Haws, Kelly L.
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Hennig-Thurau, Thorsten
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Huang, Ming-Hui
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Ilić, Ana
2
Jurić, Biljana
2
Libai, Barak
2
Malthouse, Edward C.
2
McColl-Kennedy, Janet R.
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Merlo, Omar
2
Ordanini, Andrea
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Journal of service research : JSR
Journal of retailing
2
E-Services : opportunities and threats
1
Harvard business review : HBR
1
Harvard-Business-Manager : das Wissen der Besten
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
Journal of marketing research : JMR
1
MIT sloan management review
1
Marketing letters : a journal of research in marketing
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ECONIS (ZBW)
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A five-component customer commitment model : implications for repurchase intentions in goods and services industries
Keiningham, Timothy
;
Frennea, Carly M.
;
Aksoy, Lerzan
; …
- In:
Journal of service research : JSR
18
(
2015
)
4
,
pp. 433-450
Persistent link: https://www.econbiz.de/10011392272
Saved in:
2
Customer engagement behavior: theoretical foundations and research directions
Doorn, Jenny van
;
Lemon, Katherine N.
;
Mittal, Vikas
; …
- In:
Journal of service research : JSR
13
(
2010
)
3
,
pp. 253-266
Persistent link: https://www.econbiz.de/10008652135
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