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~institution:"Christel DeHaan Tourism and Travel Research Institute <Nottingham>"
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Search: "Dienstleistungsqualität"
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Dienstleistungsqualität
2
Service quality
2
Beziehungsmarketing
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Competition
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Gastgewerbe
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Hospitality industry
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Relationship marketing
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Tourism industry
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Tourismuswirtschaft
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Campos-Soria, Juan A.
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Ennew, Christine T.
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García, Luis González
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García, Miguel A. Ropero
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Christel DeHaan Tourism and Travel Research Institute <Nottingham>
National Bureau of Economic Research
177
OECD
35
IGI Global
21
Springer Fachmedien Wiesbaden
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Hochschulrektorenkonferenz
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World Bank
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World Bank Group
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Verlag Dr. Kovač
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Nomos Verlagsgesellschaft
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Taylor and Francis.
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Edward Elgar Publishing
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European Centre for the Development of Vocational Training
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Weltbank
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Österreich / Bundesministerium für Verkehr, Innovation und Technologie
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Books on Demand GmbH <Norderstedt>
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European Conference of Ministers of Transport
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European Foundation for the Improvement of Living and Working Conditions
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Excellence-in-Service-Konferenz <6., 2016, Koblenz>
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Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
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Shaker Verlag
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USA / General Accounting Office
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Universität Potsdam
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Bad Orber Gespräche <10., 2005, Berlin>
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Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
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Centralʹnyj bank Rossijskoj Federacii
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Christian-Albrechts-Universität zu Kiel
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Department of Health, Education, and Welfare
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Erasmus Research Institute of Management
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European Health Care Conference <2, 2011, Hamburg>
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European Organization for Quality Control
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Friedrich-Schiller-Universität Jena
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Goethe-Universität Frankfurt am Main
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Discussion paper series / Christel DeHaan Tourism and Travel Research Institute
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ECONIS (ZBW)
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Service quality and competitiveness in the hospitality sector
Campos-Soria, Juan A.
(
contributor
); …
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002124435
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2
Service failure and service recovery in toruism : a review
Ennew, Christine T.
(
contributor
); …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001846987
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