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~person:"Bruhn, Manfred"
~subject:"Dienstleistungssektor"
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Bruhn, Manfred
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Marketing : ZFP ; journal of research and management
1
Qualitätscontrolling
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ECONIS (ZBW)
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The service transformation process : a research agenda in the customer orientation interface
Bruhn, Manfred
;
Braun, Corina
- In:
Marketing : ZFP ; journal of research and management
38
(
2016
)
1
,
pp. 5-21
Persistent link: https://www.econbiz.de/10011566836
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2
Qualitätscontrolling in Dienstleistungsunternehmen
Bruhn, Manfred
- In:
Qualitätscontrolling
,
(pp. 19-27)
.
2000
Persistent link: https://www.econbiz.de/10001565761
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