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~person:"Witell, Lars"
~subject:"Sweden"
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Search: "Dienstleistungsqualität"
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Dienstleistungsqualität
18
Service quality
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Beziehungsmarketing
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Witell, Lars
Bloom, Nicholas
9
Lemos, Renata
8
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Van Reenen, John
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6
Schivardi, Fabiano
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International journal of quality and service sciences
2
The TQM journal : the international review of organizational improvement
1
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ECONIS (ZBW)
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Using interventions to change the quality profile of an organisation
Johansson, Elisabeth
;
Witell, Lars
;
Rönnbäck, Åsa
- In:
International journal of quality and service sciences
5
(
2013
)
1
,
pp. 32-45
Persistent link: https://www.econbiz.de/10009754727
Saved in:
2
Solicited diaries as a means of involving patients in development of healthcare services
Elg, Mattias
;
Witell, Lars
;
Poksinska, Bozena
; …
- In:
International journal of quality and service sciences
3
(
2011
)
2
,
pp. 128-145
Persistent link: https://www.econbiz.de/10009299639
Saved in:
3
Changing from a product to a process perspective for service improvements in a manufacturing company
Cronemyr, Peter
;
Witell, Lars
- In:
The TQM journal : the international review of …
22
(
2010
)
1
,
pp. 26-40
Persistent link: https://www.econbiz.de/10003943604
Saved in:
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