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~isPartOf:"International journal of services and operations management"
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Dienstleistungsqualität
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Fernando, Yudi
4
Mahmod Sabri Haron
2
Norizan Mat Saad
2
Muhammad Shabir Shaharudin
1
Nabsiah Abdul Wahid
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Surya Dharamdass
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International journal of services and operations management
International journal of productivity and quality management : IJPQM
6
International journal of value chain management : IJVCM
5
International journal of management concepts and philosophy : IJMCP
4
Journal of Islamic marketing
4
International journal of logistics systems and management
3
International journal of procurement management
3
Benchmarking : an international journal ; BIJ
2
Benchmarking: An International Journal
2
Business strategy series
2
European journal of management and business economics : EJM&BE
2
International journal of business excellence
2
International journal of business innovation and research
2
International journal of leisure and tourism marketing : IJLTM
2
International journal of logistics : research and applications
2
Inventi impact: international trade
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Asia Pacific journal of marketing and logistics
1
Benchmarking : an international journal
1
Business transformation and sustainability through cloud system implementation
1
European Journal of Management and Business Economics (EJM&BE)
1
Green supply chain management for sustainable business practice
1
Handbook of research on global business opportunities
1
International Journal of Applied Logistics (IJAL)
1
International Journal of Disease Control and Containment for Sustainability (IJDCCS)
1
International Journal of Islamic and Middle Eastern Finance and Management
1
International Journal of Managing Projects in Business
1
International Journal of Robotics Applications and Technologies (IJRAT)
1
International journal of business information systems : IJBIS
1
International journal of integrated supply management : IJISM
1
International journal of logistics systems and management : IJLSM
1
International journal of services and operations management : IJSOM
1
International journal of shipping and transport logistics : IJSTL
1
Journal of Global Operations and Strategic Sourcing
1
Journal of Modelling in Management
1
Journal of science and technology policy management : JSTPM
1
Management Decision
1
Outsourcing management for supply chain operations and logistics services
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Sustainable business ; Volume 2
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Sustainable business ; Volume 4
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Contact centre service excellence : a proposed conceptual framework
Surya Dharamdass
;
Fernando, Yudi
- In:
International journal of services and operations management
29
(
2018
)
1
,
pp. 18-41
Persistent link: https://www.econbiz.de/10011849891
Saved in:
2
Eco-innovation practices : a case study of green furniture manufactures in Indonesia
Fernando, Yudi
;
Muhammad Shabir Shaharudin
;
Nabsiah …
- In:
International journal of services and operations management
23
(
2016
)
1
,
pp. 43-58
Persistent link: https://www.econbiz.de/10011560007
Saved in:
3
An extension of internal service quality concept : lesson from the best low-cost carrier in the six regions of the world
Fernando, Yudi
;
Norizan Mat Saad
;
Mahmod Sabri Haron
- In:
International journal of services and operations management
11
(
2012
)
1
,
pp. 13-34
Persistent link: https://www.econbiz.de/10009427084
Saved in:
4
An extension of internal service quality concept : lesson from the best low-cost carrier in the six regions of the world
Fernando, Yudi
;
Norizan Mat Saad
;
Mahmod Sabri Haron
- In:
International journal of services and operations management
11
(
2012
)
1
,
pp. 13-34
Persistent link: https://www.econbiz.de/10009868976
Saved in:
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