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~person:"Norizan Mat Saad"
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Norizan Mat Saad
Fernando, Yudi
73
Zailani, Suhaiza
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An extension of internal service quality concept : lesson from the best low-cost carrier in the six regions of the world
Fernando, Yudi
;
Norizan Mat Saad
;
Mahmod Sabri Haron
- In:
International journal of services and operations management
11
(
2012
)
1
,
pp. 13-34
Persistent link: https://www.econbiz.de/10009427084
Saved in:
2
New marketing definition : a future agenda for low cost carrier airlines in Indonesia
Fernando, Yudi
;
Norizan Mat Saad
;
Mahmod Sabri Haron
- In:
Business strategy series
13
(
2012
)
1
,
pp. 31-40
Persistent link: https://www.econbiz.de/10009487848
Saved in:
3
An extension of internal service quality concept : lesson from the best low-cost carrier in the six regions of the world
Fernando, Yudi
;
Norizan Mat Saad
;
Mahmod Sabri Haron
- In:
International journal of services and operations management
11
(
2012
)
1
,
pp. 13-34
Persistent link: https://www.econbiz.de/10009868976
Saved in:
4
New marketing definition : a future agenda for low cost carrier airlines in Indonesia
Fernando, Yudi
;
Norizan Mat Saad
;
Mahmod Sabri Haron
- In:
Business strategy series
13
(
2012
)
1
,
pp. 31-40
Persistent link: https://www.econbiz.de/10009896506
Saved in:
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