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~subject:"Qualitätsmanagement"
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Qualitätsmanagement
Lieferkette
19
Supply chain
19
Malaysia
17
Industrie
14
Manufacturing industries
14
Environmental management
10
Umweltmanagement
10
Indonesia
9
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9
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8
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8
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7
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6
Betriebliche Kreislaufwirtschaft
5
Customer satisfaction
5
Dienstleistungsqualität
5
KMU
5
Kreislaufwirtschaft
5
Kundenzufriedenheit
5
Recycling
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Reverse logistics
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SME
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Service quality
5
Innovation
4
Quality management
4
Airline
3
Consumer behaviour
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Fluggesellschaft
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Innovationsmanagement
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Konsumentenverhalten
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Lieferantenmanagement
3
Logistics
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Logistik
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Performance measurement
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Performance-Messung
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Supplier relationship management
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Supply chain integration
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Fernando, Yudi
4
Zailani, Suhaiza
3
Ahmad, Badrul Nizar
1
Inn, Teoh Cheng
1
Koay Li Li
1
Surya Dharamdass
1
Thurasamy Ramayah
1
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International journal of productivity and quality management : IJPQM
2
International journal of services and operations management
1
International journal of value chain management : IJVCM
1
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ECONIS (ZBW)
4
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1
Contact centre service excellence : a proposed conceptual framework
Surya Dharamdass
;
Fernando, Yudi
- In:
International journal of services and operations management
29
(
2018
)
1
,
pp. 18-41
Persistent link: https://www.econbiz.de/10011849891
Saved in:
2
An investigating into the dimensions of training effectiveness on post training outcomes of quality management system
Inn, Teoh Cheng
;
Zailani, Suhaiza
;
Thurasamy Ramayah
; …
- In:
International journal of productivity and quality …
5
(
2010
)
2
,
pp. 171-199
Persistent link: https://www.econbiz.de/10003944107
Saved in:
3
The impact of organisational variables and quality performance on customer satisfaction
Koay Li Li
;
Zailani, Suhaiza
;
Fernando, Yudi
- In:
International journal of productivity and quality …
6
(
2010
)
3
,
pp. 354-378
Persistent link: https://www.econbiz.de/10008825555
Saved in:
4
The influence of the dimensions of quality information on buyer-supplier relationships in value chain management
Zailani, Suhaiza
;
Ahmad, Badrul Nizar
;
Fernando, Yudi
- In:
International journal of value chain management : IJVCM
3
(
2009
)
2
,
pp. 187-223
Persistent link: https://www.econbiz.de/10003882821
Saved in:
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