Yazdi, Amir Karbassi; Hanne, Thomas; Osorio Gómez, … - In: The TQM Journal 33 (2021) 8, pp. 1825-1844
Purpose: The aim of this paper is to find and prioritise multiple critical success factors (CSFs) for the implementation of LSS in the oil and gas industry. Design/methodology/approach: Based on a preselected list of possible CFSs, experts are involved in screening them with the Delphi method....