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~subject:"KMU"
~subject:"Dienstleistungsqualität"
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Search: "Journal of management and strategy : JMS"
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KMU
Dienstleistungsqualität
Strategic management
23
Strategisches Management
23
Nigeria
14
China
13
Service quality
12
Innovation
11
Customer satisfaction
9
Firm performance
9
Kundenzufriedenheit
9
Unternehmenserfolg
9
Consumer behaviour
8
Konsumentenverhalten
8
Lieferkette
8
Supply chain
8
Arbeitszufriedenheit
7
Job satisfaction
7
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6
SME
6
Wettbewerbsvorteil
6
Bank
5
Business start-up
5
Competitive strategy
5
Employee retention
5
Entrepreneurship
5
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Ghana
5
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Human Resource Management
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5
Innovationsmanagement
5
Iran
5
Mitarbeiterbindung
5
Personalmanagement
5
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5
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5
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English
18
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Jeje, Kafigi
2
Abdallat, Mais Elian Al
1
Adebayo, Sulaiman Olanrewaju
1
Adler, Howard
1
Al-Mahasneh, Rasmi Abd Alraheem
1
Al-Saa'da, Raeeda Jamal
1
Awino, Zachary B.
1
Cai, Liping A.
1
Chen, Hsi-tien
1
Christine, Ogutu
1
Damnyag, John B.
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Ernest, Mang’unyi Eric
1
Huang, Zhe
1
Kendi, Lydia
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Kiarie Kagira, Elias
1
Laruccia, Mauro Maia
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Mahmood, Rosman
1
Makoka, Michael W.
1
Muhavini Wawire, Cleophas
1
Muscettola, Marco
1
Nimer, Nabil Awni
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Ochieng, Daniel O.
1
Okoe, Abednego Feehi
1
Olonisakin, Tosin Tunrayo
1
Puni, Albert
1
Qin, Yu
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Razavi, Seyed Mostafa
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Rosli, M. Mohd
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Safari, Hossein
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Scarpi, Marinho Jorge
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Shafie, Hessam
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Taleb, Yara Khald Abu
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Tansitpong, Praowpang
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Wambui Kimani, Sarah
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Xiao, Qiu
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Yamamoto, Edson Yoshito
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Yayla-Kullu, Hesna Muge
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Zhu, Junxuan
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Journal of management and strategy : JMS
18
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ECONIS (ZBW)
18
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1
A cross industry comparison of customer satisfaction : do more alternatives mean more satisfaction?
Adebayo, Sulaiman Olanrewaju
;
Olonisakin, Tosin Tunrayo
- In:
Journal of management and strategy : JMS
5
(
2014
)
4
,
pp. 136-141
Persistent link: https://www.econbiz.de/10010440646
Saved in:
2
Assessing the success of ICT's from a user perspective : case study of Coffee Research Foundation, Kenya
Makoka, Michael W.
;
Ochieng, Daniel O.
- In:
Journal of management and strategy : JMS
5
(
2014
)
4
,
pp. 46-53
Persistent link: https://www.econbiz.de/10010440656
Saved in:
3
Challenges fostering unwillingness to form strategic alliances among medium-sized manufacturing firms in Tanzania
Jeje, Kafigi
- In:
Journal of management and strategy : JMS
5
(
2014
)
4
,
pp. 37-45
Persistent link: https://www.econbiz.de/10010440658
Saved in:
4
Probability of efficiency : statistical implications that lead firms to achieve a minimal and sufficient "return-on-investment"
Muscettola, Marco
- In:
Journal of management and strategy : JMS
5
(
2014
)
4
,
pp. 26-36
Persistent link: https://www.econbiz.de/10010440664
Saved in:
5
Applying fuzzy multiple criteria decision-making method and service failure index to evaluate restaurants' performance
Chen, Hsi-tien
- In:
Journal of management and strategy : JMS
5
(
2014
)
4
,
pp. 14-25
Persistent link: https://www.econbiz.de/10010440667
Saved in:
6
Motives behind strategic alliance formation among medium-sized manufacturing firms in Tanzania
Jeje, Kafigi
- In:
Journal of management and strategy : JMS
5
(
2014
)
3
,
pp. 76-88
Persistent link: https://www.econbiz.de/10010440685
Saved in:
7
A gap analysis of customer perceptions and expectations of service quality amongst mobile telephony companies in Ghana
Puni, Albert
;
Okoe, Abednego Feehi
;
Damnyag, John B.
- In:
Journal of management and strategy : JMS
5
(
2014
)
3
,
pp. 60-70
Persistent link: https://www.econbiz.de/10010440692
Saved in:
8
Banks' micro enterprises loan credit risk decision-making model innovation in the era of big data and internet finance
Zhu, Junxuan
;
Huang, Zhe
- In:
Journal of management and strategy : JMS
5
(
2014
)
2
,
pp. 63-69
Persistent link: https://www.econbiz.de/10010440734
Saved in:
9
Moderating effects of human resource management practices and entrepreneur training on innovation and small-medium firm performance
Rosli, M. Mohd
;
Mahmood, Rosman
- In:
Journal of management and strategy : JMS
4
(
2013
)
2
,
pp. 60-69
Persistent link: https://www.econbiz.de/10010228298
Saved in:
10
Supply chain management and its effect on health care service quality : quantitative evidence from Jordanian private hospitals
Al-Saa'da, Raeeda Jamal
;
Taleb, Yara Khald Abu
; …
- In:
Journal of management and strategy : JMS
4
(
2013
)
2
,
pp. 42-51
Persistent link: https://www.econbiz.de/10010227712
Saved in:
11
Top management team diversity, quality decisons and organizational performance in the service industry
Awino, Zachary B.
- In:
Journal of management and strategy : JMS
4
(
2013
)
1
,
pp. 113-123
Persistent link: https://www.econbiz.de/10010226505
Saved in:
12
A critical evaluation of US airlines’ service quality performance : lower costs vs satisfied customers
Yayla-Kullu, Hesna Muge
;
Tansitpong, Praowpang
- In:
Journal of management and strategy : JMS
4
(
2013
)
4
,
pp. 1-11
Persistent link: https://www.econbiz.de/10010227126
Saved in:
13
Relationships among service quality, customer satisfaction and customer perceived value : evidence from Iran's software indutry
Razavi, Seyed Mostafa
;
Safari, Hossein
;
Shafie, Hessam
- In:
Journal of management and strategy : JMS
3
(
2012
)
3
,
pp. 28-37
Persistent link: https://www.econbiz.de/10009573766
Saved in:
14
Shoppers perception of retail service quality : supermarkets versus small convenience shops (Dukas) in Kenya
Wambui Kimani, Sarah
;
Kiarie Kagira, Elias
;
Kendi, Lydia
; …
- In:
Journal of management and strategy : JMS
3
(
2012
)
1
,
pp. 55-66
Persistent link: https://www.econbiz.de/10009513302
Saved in:
15
Successful growth strategies of three Chinese domestic hotel companies
Qin, Yu
;
Adler, Howard
;
Cai, Liping A.
- In:
Journal of management and strategy : JMS
3
(
2012
)
1
,
pp. 40-54
Persistent link: https://www.econbiz.de/10009513303
Saved in:
16
Research on the status of SMEs of Ya'an in the internal control
Xiao, Qiu
- In:
Journal of management and strategy : JMS
2
(
2011
)
3
,
pp. 86-90
Persistent link: https://www.econbiz.de/10009379911
Saved in:
17
The effect of global economic crisis on service delivery in selected non-governmental organizations in Kenya
Christine, Ogutu
;
Ernest, Mang’unyi Eric
- In:
Journal of management and strategy : JMS
2
(
2011
)
4
,
pp. 101-117
Persistent link: https://www.econbiz.de/10009492458
Saved in:
18
Competitive dysfunctions : the contribution for services of ophthalmology clinics
Yamamoto, Edson Yoshito
;
Scarpi, Marinho Jorge
; …
- In:
Journal of management and strategy : JMS
2
(
2011
)
4
,
pp. 64-74
Persistent link: https://www.econbiz.de/10009492463
Saved in:
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