Jurisch, Marlen Christin; Rosenberg, Zuzana; Krcmar, Helmut - In: Business Process Management Journal 22 (2016) 4, pp. 791-811
Purpose – Even today still many business process change (BPC) initiatives fail and cause high overruns for organizations undergoing BPC initiatives. It is therefore important that BPC practitioners and researchers understand the risks inherent in BPC projects, and that they adapt their risk...