Hsiao, H.I.; Kemp, R.G.M.; van der Vorst, J.G.A.J.; … - In: International Journal of Production Economics 124 (2010) 1, pp. 75-86
Most studies of logistics outsourcing have focused on cost reduction, while few studies have reported on service benefits. This study empirically examines if outsourcing different logistics activities results in differences in logistics service performance. We identify and analyze the...