Ratnayake, R.M. Chandima; Markeset, Tore - In: European Journal of Industrial Engineering 4 (2010) 3, pp. 355-371
As the world becomes progressively more competitive and globalised, companies need to align their organisation with the market and customers' requirements. Such alignment needs to be based on organisational policies (i.e., strategic objectives, missions and goals) implemented in the products and...