Santhiapillai, Felix P.; Ratnayake, R.M. Chandima - In: The TQM Journal 34 (2021) 4, pp. 829-844
Purpose: The purpose of this paper is to present a risk-based prioritization method (RBPM), using functional failure risk and strategic importance assessment, in order to support public managers' decision-making process for the planning and allocation of scarce resources....