Ongsakul, Viput; Ali, Faizan; Wu, Chengzhong; Duan, Yachao - In: Tourism Review 76 (2020) 3, pp. 681-700
Purpose: The purpose of this study is to investigate the associations among hotel website quality, telepresence, websites’ utilitarian and hedonic performance and customers’ behavioral intentions. Design/methodology/approach: An online survey was used to collect the data from 683...