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Search: "Service business"
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Dienstleistungsqualität
117
Service quality
116
Consumer behaviour
107
Konsumentenverhalten
107
Kundenzufriedenheit
95
Customer satisfaction
94
Beziehungsmarketing
89
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85
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73
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70
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54
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39
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39
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33
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33
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30
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28
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28
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27
Hotel industry
27
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26
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26
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26
SME
26
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26
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26
Firm performance
25
Unternehmenserfolg
25
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24
KMU
24
Taiwan
23
Beschwerdemanagement
22
Betriebliche Wertschöpfung
22
Emotion
22
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22
Dienstleistung
21
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21
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Trimi, Silvana
21
Lee, Donhee
20
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17
Noh, Yonghwi
9
Jeon, Sunran
8
Le Nguyen Hau
8
Lee, Sang Gun
8
Montoro-Sánchez, Ángeles
7
Olson, David L.
7
Su, Che-Jen
7
Akehurst, Gary
6
An, Myungsook
6
Lee, Gyehee
6
Pham Ngoc Thuy
6
Chang, Hsin Hsin
5
Cruz-Ros, Sonia
5
Ferreira, João J. M.
5
Geum, Youngjung
5
Gil Saura, Irene
5
Hong, Soon Goo
5
Kim, Taegoo
5
Lee, Chia-chi
5
Lee, Hong-hee
5
Lim, SeongBae
5
Park, Heejun
5
Park, Sang-hyun
5
Willoughby, Michael
5
Chadee, Doren
4
Chaves, Rafael
4
Cho, Insu
4
Gil-Pechuán, Ignacio
4
Huarng, Kun-huang
4
Hwang, Taewon
4
Jeng, Don Jyh-Fu
4
Jeon, Aeeun
4
Joo, Jaehun
4
Kim, Jae Kyung
4
Kim, Kwang-jae
4
Lee, Sang
4
Lin, Hsin-hui
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Springer Fachmedien Wiesbaden
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Service business
517
Service business : an international journal
138
Service Business
70
Service business model innovation in the healthcare and hospital management : models, strategies, tools
15
Forum Dienstleistungsmanagement
2
Camilleri, M.A. & Troise, C. (2022). Live support by chatbots with artificial intelligence: A future research agenda. Service Business
1
Visnjic Kastalli, I., B. Van Looy and A. Neely. 2013. Steering Manufacturing Firms Towards Service Business Model Innovation. California Management Review 56(1): 100-123
1
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ECONIS (ZBW)
531
OLC EcoSci
143
RePEc
70
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1
Barriers and opportunities of digital servitization for SMEs : the effect of smart Product-Service System business models
Le Dain, Marie Anne
;
Benhayoun, Lamiae
;
Matthews, Judy
; …
- In:
Service business
17
(
2023
)
1
,
pp. 359-393
Persistent link: https://www.econbiz.de/10014282977
Saved in:
2
Is the hotel industry really committed to the environment? : answering using the business models framework
Quintás, María A.
;
Martínez-Senra, Ana I.
; …
- In:
Service business
17
(
2023
)
1
,
pp. 395-428
Persistent link: https://www.econbiz.de/10014282980
Saved in:
3
The relationship between entrepreneurial orientation and success of foodservice business : effects of religion
Lim, SeongBae
;
Kim, Sung Tae
- In:
Service business
17
(
2023
)
1
,
pp. 429-448
Persistent link: https://www.econbiz.de/10014282986
Saved in:
4
A comparative analysis of contactless e-service encounters in online platforms
Lee, Sang M.
;
Hong, Soon Goo
;
Lee, Donhee
- In:
Service business
18
(
2024
)
1
,
pp. 1-26
Persistent link: https://www.econbiz.de/10014504707
Saved in:
5
Validation of a design orientation scale in the trade and tourism sectors and assessment of its impact on firms' performance
Cantó-Primo, Mónica
;
Gil Saura, Irene
;
Frasquet …
- In:
Service business
18
(
2024
)
1
,
pp. 81-100
Persistent link: https://www.econbiz.de/10014504720
Saved in:
6
O2O switching determinants and successful drivers in omnichannel retailing services
Wu, Pei-Ju
- In:
Service business
17
(
2023
)
3
,
pp. 771-788
Persistent link: https://www.econbiz.de/10014333861
Saved in:
7
A qualitative investigation of infusing products with service via strategic alliances among SMEs : a case of servitization
Pombo, Diogo
;
Franco, Mário
- In:
Service business
17
(
2023
)
2
,
pp. 529-555
Persistent link: https://www.econbiz.de/10014333835
Saved in:
8
Applying Industry 4.0 technologies for the sustainability of small service enterprises
Pandya, Darshan
;
Kumar, Gopal
- In:
Service business
17
(
2023
)
1
,
pp. 37-59
Persistent link: https://www.econbiz.de/10014282862
Saved in:
9
Are credit screening contracts designed for men?
Comeig, Irene
;
Jaramillo-Gutiérrez, Ainhoa
;
Ramírez, …
- In:
Service business
16
(
2022
)
4
,
pp. 883-905
Persistent link: https://www.econbiz.de/10013459502
Saved in:
10
A systematic process for generating new blockchain-
service
business
model ideas
Koh, Young In
;
Han, Sung H.
;
Park, Junseong
- In:
Service business
16
(
2022
)
1
,
pp. 187-209
Persistent link: https://www.econbiz.de/10013172579
Saved in:
11
Dual focus : service-product orientation to manage the change paradox following servitization strategy
Zighan, Saad
;
Abualqumboz, Moheeb
- In:
Service business
16
(
2022
)
1
,
pp. 29-55
Persistent link: https://www.econbiz.de/10013172548
Saved in:
12
The context-based review recommendation system in e-business platform
Lee, Ki-Kwang
;
Lee, Hong-Hee
;
Cho, Su-Ji
;
Min, Gyung-Su
- In:
Service business
16
(
2022
)
4
,
pp. 991-1013
Persistent link: https://www.econbiz.de/10013459517
Saved in:
13
Company websites and mobile apps versus social media : which service experience creates more customer value for online travel agencies?
Chen, Ja-Shen
;
Kamalanon, Piyanoot
;
Janupiboon, Thanyamai P.
- In:
Service business
16
(
2022
)
4
,
pp. 1081-1110
Persistent link: https://www.econbiz.de/10013459534
Saved in:
14
Female-driven social entrepreneurship in
service
business
Mas-Tur, Alicia
- In:
Service business
16
(
2022
)
4
,
pp. 791-795
Persistent link: https://www.econbiz.de/10013459493
Saved in:
15
Effects of ambidextrous human capital deployment on the performance of haute cuisine restaurants
Fernández-Pérez de la Lastra, Susana
; …
- In:
Service business
18
(
2024
)
1
,
pp. 53-80
Persistent link: https://www.econbiz.de/10014504714
Saved in:
16
A peer-to-peer (P2P) platform business model : the case of Airbnb
Lee, Kwang-Ho
;
Kim, DongHee
- In:
Service business
13
(
2019
)
4
,
pp. 647-669
Persistent link: https://www.econbiz.de/10012124394
Saved in:
17
Cross-country differences in drivers of female necessity entrepreneurship
Sendra-Pons, Pau
;
Belarbi-Muñoz, Sara
;
Garzón, Dolores
; …
- In:
Service business
16
(
2022
)
4
,
pp. 971-989
Persistent link: https://www.econbiz.de/10013459513
Saved in:
18
The reaction of coworking spaces to the COVID-19 pandemic : a dynamic capabilities perspective
Cabral, Victor
;
Winden, Willem van
- In:
Service business
16
(
2022
)
2
,
pp. 257-281
Persistent link: https://www.econbiz.de/10013273613
Saved in:
19
The size-growth relationship in the social services sector in Austria
Reitzinger, Stephanie
;
Pennerstorfer, Astrid
- In:
Service business
15
(
2021
)
3
,
pp. 445-466
Persistent link: https://www.econbiz.de/10012620096
Saved in:
20
Buyer-supplier interactions in business services : variety in relational interfaces
Baptista, Cristina Sales
;
Mota, João
;
Santos, Jose Novais
- In:
Service business
16
(
2022
)
3
,
pp. 621-643
Persistent link: https://www.econbiz.de/10013459474
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