Yadav, Neeraj; Shankar, Ravi; Singh, Surya Prakash - In: International Journal of Quality and Service Sciences 13 (2021) 1, pp. 123-156
Purpose: Critical success factors (CSF) for lean six sigma (LSS) using quality 4.0 are not researched so far. This study aims to bridge this gap. It also validates CSF already identified for LSS under conventional technologies. Design methodology approach: Empirical research using the...