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Search: "The international journal of bank marketing : IJBM"
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Banking
Consumer behaviour
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135
Bank
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85
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85
Customer satisfaction
66
Kundenzufriedenheit
66
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63
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Dienstleistungsqualität
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Service quality
58
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54
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Großbritannien
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Kaabachi, Souheila
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Attuel-mendes, Laurence
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Babakus, Emin
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Bakshi, Purnima
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Blankson, Charles
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Branco, Adriel Martins de Freitas
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Chahal, Hardeep
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The international journal of bank marketing : IJBM
28
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ECONIS (ZBW)
28
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1
Building customer loyalty in digital banking : a study of bank staff's perspectives on the challenges of digital CRM and loyalty
Larsson, Anthony
;
Viitaoja, Yamit
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 858-877
Persistent link: https://www.econbiz.de/10011788204
Saved in:
2
Consumer initial trust toward internet-only banks in France
Kaabachi, Souheila
;
Mrad, Selima Ben
;
Petrescu, Maria
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 903-924
Persistent link: https://www.econbiz.de/10011788241
Saved in:
3
Mediators of the relationship between service quality and customer loyalty : evidence from the banking sector in Zimbabwe
Makanyeza, Charles
;
Chikazhe, Lovemore
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 540-556
Persistent link: https://www.econbiz.de/10011731623
Saved in:
4
Service quality in bank during an economic crisis
Monferrer-Tirado, Diego
;
Guillén, Marta Estrada
;
Roig, …
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
2
,
pp. 235-259
Persistent link: https://www.econbiz.de/10011486818
Saved in:
5
Variable portfolio proposal for banking efficiency assessment
Macoris, Lucas Serrao
;
Salgado, Alexandre Pereira <Jr>
; …
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
7
,
pp. 985-1008
Persistent link: https://www.econbiz.de/10011618709
Saved in:
6
Determinants of Islamic banking adoption in Tunisia : empirical analysis
Kaabachi, Souheila
;
Obeid, Hassan
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
7
,
pp. 1069-1091
Persistent link: https://www.econbiz.de/10011618728
Saved in:
7
Market orientation, learning orientation and business performance : the mediating role of innovation
Mahmoud, Mahmoud Abdulai
;
Blankson, Charles
; …
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
5
,
pp. 623-648
Persistent link: https://www.econbiz.de/10011606138
Saved in:
8
The intentions of Lebanese consumers to adopt mobile banking
Koksal, Mehmet Haluk
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 327-346
Persistent link: https://www.econbiz.de/10011593734
Saved in:
9
Online corporate social responsibility (CSR) disclosure in the banking industry : evidence from Turkey
Kiliç, Merve
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
4
,
pp. 550-569
Persistent link: https://www.econbiz.de/10011593982
Saved in:
10
Perception of bank employees' towards working environment of selected Indian universal banks
Kaur, Gagandeep
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
1
,
pp. 58-77
Persistent link: https://www.econbiz.de/10010530074
Saved in:
11
Value co-destruction between customers and frontline employees : a social system perspective
Kashif, Muhammad
;
Zarkada, Anna
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
6
,
pp. 672-691
Persistent link: https://www.econbiz.de/10011456298
Saved in:
12
A socio-technical perspective on social media adoption : a case from retail banking
Durkin, Mark
;
Mulholland, Gwyneth
;
McCartan, Aodheen
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
7
,
pp. 944-962
Persistent link: https://www.econbiz.de/10011490873
Saved in:
13
Consumer attitudes and purchase intentions toward Islamic banks : the influence of religiosity
Souiden, Nizar
;
Rani, Marzouki
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
2
,
pp. 143-161
Persistent link: https://www.econbiz.de/10011326062
Saved in:
14
Innovation adoption across self-service banking technologies in India
Kaushik, Arun Kumar
;
Rahman, Zillur
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
2
,
pp. 96-121
Persistent link: https://www.econbiz.de/10011326064
Saved in:
15
Customers' emotional reactions in the banking industry
Marinkovic, Veljko
;
Obradovic, Vladimir
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
3
,
pp. 243-260
Persistent link: https://www.econbiz.de/10011383550
Saved in:
16
Examining intellectual capital and competitive advantage relationship : role of innovation and organizational learning
Chahal, Hardeep
;
Bakshi, Purnima
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
3
,
pp. 376-399
Persistent link: https://www.econbiz.de/10011383633
Saved in:
17
Impact of service quality, corporate image and customer satisfaction towards customers' perceived value in the banking sector in Pakistan
Zameer, Hashim
;
Tara, Anam
;
Kausar, Uzma
;
Mohsin, Aisha
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
4
,
pp. 442-456
Persistent link: https://www.econbiz.de/10011384251
Saved in:
18
Factors affecting adoption of internet banking in Jordan : chartered accountant's perspective
Rawashdeh, Awni
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
4
,
pp. 510-529
Persistent link: https://www.econbiz.de/10011384262
Saved in:
19
Can microfinance crowdfunding reduce financial exclusion? : regulatory issues
Marakkath, Nadiya
;
Attuel-mendes, Laurence
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
5
,
pp. 624-636
Persistent link: https://www.econbiz.de/10011407143
Saved in:
20
Interactive effects of personal and organizational resources on frontline bank employees' job outcomes : the mediating role of person-job fit
Sengupta, Aditi Sarkar
;
Yavas, Ugur
;
Babakus, Emin
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
7
,
pp. 884-903
Persistent link: https://www.econbiz.de/10011490746
Saved in:
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