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~subject:"Brand management"
~person:"Gresel, Ronja"
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Measuring and managing service performance of luxury stores : development of a balanced scorecard
Ehbauer, Marcella
;
Gresel, Ronja
- In:
The service industries journal
33
(
2013
)
3/4
,
pp. 337-351
Persistent link: https://www.econbiz.de/10009732921
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