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Innovationsmanagement
Dienstleistungsqualität
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Service quality
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Consumer behaviour
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Peris-Ortiz, Marta
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The service industries journal
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81
Influence of innovation on performance : analysis of Spanish service firms
Elche, Dioni M.
;
González, Ángela
- In:
The service industries journal
28
(
2008
)
9/10
,
pp. 1481-1497
Persistent link: https://www.econbiz.de/10003802508
Saved in:
82
Finnish polytechnics as providers of knowledge-intensive services
Marttila, Liisa
;
Lyytinen, Anu
;
Kautonen, Mika
- In:
The service industries journal
28
(
2008
)
3/4
,
pp. 415-427
Persistent link: https://www.econbiz.de/10003751893
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