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~subject:"Unternehmenserfolg"
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Unternehmenserfolg
Dienstleistungsqualität
291
Service quality
291
Dienstleistungssektor
267
Service industry
267
Consumer behaviour
192
Konsumentenverhalten
191
Beziehungsmarketing
184
Relationship marketing
184
Customer satisfaction
171
Kundenzufriedenheit
171
Taiwan
102
Innovation
101
Großbritannien
90
United Kingdom
90
Spain
89
Spanien
89
Innovation management
82
Innovationsmanagement
82
Hotel industry
68
Hotellerie
68
Services
61
Dienstleistung
60
Firm performance
59
Arbeitszufriedenheit
55
Job satisfaction
55
Bank
53
Tourism industry
53
Tourismuswirtschaft
53
Performance measurement
48
Performance-Messung
48
USA
48
United States
48
KMU
44
SME
44
Brand management
43
Emotion
43
Markenführung
43
Einzelhandel
41
Retail trade
41
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English
59
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Cegarra-Navarro, Juan Gabriel
2
Palacios Marqués, Daniel
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2
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The service industries journal
59
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ECONIS (ZBW)
59
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1
The missing link between analytics readiness and service firm performance
Auh, Seigyoung
;
Mengüç, Bülent
;
Sainam, Preethika
; …
- In:
The service industries journal
42
(
2022
)
3/4
,
pp. 148-177
Persistent link: https://www.econbiz.de/10013167416
Saved in:
2
Business intelligence and firm performance : a moderated-mediated model
Khaddam, Amineh A.
;
Alzghoul, Amro
;
Abusweilem, Mohammed A.
- In:
The service industries journal
43
(
2023
)
13/14
,
pp. 923-939
Persistent link: https://www.econbiz.de/10014338620
Saved in:
3
Adoption and use of technology in small business environments
Alonso-Almeida, María del Mar
;
Llach, Josep
- In:
The service industries journal
33
(
2013
)
15/16
,
pp. 1456-1472
Persistent link: https://www.econbiz.de/10010229426
Saved in:
4
Competing models of quality management and financial performance improvement
Augustyn, Marcjanna M.
;
Elshaer, Ibrahim A.
;
Akamavi, …
- In:
The service industries journal
41
(
2021
)
11/12
,
pp. 803-831
Persistent link: https://www.econbiz.de/10012623975
Saved in:
5
Enabling customer satisfaction in call center teams : the role of transformational leadership in the service-profit chain
Cavazotte, Flavia
;
Moreno, Valter
;
Lasmar, Luis Cesar Chehab
- In:
The service industries journal
40
(
2020
)
5/6
,
pp. 380-393
Persistent link: https://www.econbiz.de/10012208562
Saved in:
6
An examination of market orientation and environmental marketing strategy : the case of Chinese firms
Wang, Yi
;
Shi, Si
;
Chen, Yang
;
Gursoy, Dogan
- In:
The service industries journal
39
(
2019
)
15/16
,
pp. 1046-1071
Persistent link: https://www.econbiz.de/10012207439
Saved in:
7
Internal capabilities, external cooperation and proactive CSR on financial performance
Janthorn Sinthupundaja
;
Navee Chiadamrong
;
Kohda, Y.
- In:
The service industries journal
39
(
2019
)
15/16
,
pp. 1099-1122
Persistent link: https://www.econbiz.de/10012207451
Saved in:
8
Labour productivity in M&As : industry sector vs. services sector
Rozen-Bakher, Ziva
- In:
The service industries journal
38
(
2018
)
15/16
,
pp. 1043-1066
Persistent link: https://www.econbiz.de/10011977440
Saved in:
9
Comparison of merger and acquisition (M&A) success in horizontal, vertical and conglomerate M&As : industry sector vs. services sector
Rozen-Bakher, Ziva
- In:
The service industries journal
38
(
2018
)
7/8
,
pp. 492-518
Persistent link: https://www.econbiz.de/10011880833
Saved in:
10
Innovation patterns and their effects on firm performance
Ryu, Jyun-Sun
;
Lee, Jea-Nam
- In:
The service industries journal
36
(
2016
)
3/4
,
pp. 81-101
Persistent link: https://www.econbiz.de/10011564527
Saved in:
11
Does high supply chain integration enhance customer response speed?
Chiang, Ai-hsuan
;
Chen, Wun-hwa
;
Wu, Soushan
- In:
The service industries journal
35
(
2015
)
1/2
,
pp. 24-43
Persistent link: https://www.econbiz.de/10010491820
Saved in:
12
Analysis of efficiency and profitability of franchise services
Martin, Constantino J. Garcia
;
Medal Bartual, Amparo
; …
- In:
The service industries journal
34
(
2014
)
9/10
,
pp. 796-810
Persistent link: https://www.econbiz.de/10010391816
Saved in:
13
A comparative analysis of the entrepreneurial orientation/growth relationship in service firms and manufacturing firms
Coen Rigtering, J. P.
;
Kraus, Sascha
;
Eggers, Fabian
; …
- In:
The service industries journal
34
(
2014
)
4
,
pp. 275-294
Persistent link: https://www.econbiz.de/10010344127
Saved in:
14
Understanding the performance of software-as-a-service based on service-dominant logic
Chou, Shih-wei
;
Chang, Yu-chieh
;
Hsieh, Pi-Hui
- In:
The service industries journal
34
(
2014
)
7
,
pp. 645-658
Persistent link: https://www.econbiz.de/10010385545
Saved in:
15
Exports, foreign direct investments and productivity : are services firms different?
Wagner, Joachim
- In:
The service industries journal
34
(
2014
)
1
,
pp. 24-37
Persistent link: https://www.econbiz.de/10010257807
Saved in:
16
Service orientation : effectuating business model innovation
Nair, Sujith
;
Paulose, Hanna
;
Palacios, Miguel
;
Tafur, …
- In:
The service industries journal
33
(
2013
)
9/10
,
pp. 958-975
Persistent link: https://www.econbiz.de/10009771243
Saved in:
17
Interorganizational relationships and hospital financial performance : a resource-based perspective
Gloede, Tristan D.
;
Pulm, Jannis
;
Hammer, Antje
;
Ommen, …
- In:
The service industries journal
33
(
2013
)
13/14
,
pp. 1260-1274
Persistent link: https://www.econbiz.de/10010205344
Saved in:
18
Entrepreneurial orientation and firm performance in non-profit service organization : contingent effect of market orientation
Chen, Hsiang Ling
;
Hsu, Chun-hui
- In:
The service industries journal
33
(
2013
)
5
,
pp. 445-466
Persistent link: https://www.econbiz.de/10009757835
Saved in:
19
Independent financial advisors : open innovation and business performance
Chaston, Ian
- In:
The service industries journal
33
(
2013
)
6
,
pp. 636-651
Persistent link: https://www.econbiz.de/10009758744
Saved in:
20
Does franchising pay? : evidence from the restaurant industry
Madanoglu, Melih
;
Lee, Kyuho
;
Castrogiovanni, Gary J.
- In:
The service industries journal
33
(
2013
)
11
,
pp. 1003-1025
Persistent link: https://www.econbiz.de/10009793505
Saved in:
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