//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Yan, Libo"
~subject:"Customer service"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Xu, Jing"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Customer service
Emotion
2
Berlin wall
1
Cognition
1
Consumer behaviour
1
Cultural heritage
1
Customer satisfaction
1
Cuteness
1
Destination management
1
Destination mascot
1
Destination transportation
1
Destinationsmanagement
1
Dienstleistungsqualität
1
Dishonesty and inhospitality
1
Experiment
1
Graffiti
1
Heritage
1
Holiday behaviour
1
Hong Kong
1
Hongkong
1
Kognition
1
Konsumentenverhalten
1
Kulturgüter
1
Kundenservice
1
Kundenzufriedenheit
1
Marketing management
1
Marketingmanagement
1
Murals
1
Negative behavioral intention
1
Negative emotion
1
S-O-R theory
1
Service encounter failure
1
Service quality
1
Theory of stereotyping
1
Tourism
1
Tourism industry
1
Tourism marketing
1
Tourism mascot
1
Tourism policy
1
Tourismus
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Yan, Libo
Mak, Connie K. Y.
1
Xu, Jing
1
Published in...
All
Tourism management perspectives : TMP
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Service encounter failure, negative destination emotion and behavioral intention : an experimental study of taxi service
Xu, Jing
;
Yan, Libo
;
Mak, Connie K. Y.
- In:
Tourism management perspectives : TMP
40
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013209329
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->