Elie-dit-Cosaque, Christophe; Straub, Detmar W. - Université Paris-Dauphine (Paris IX) - 2011
lies at the heart of a host of studies in the field. We know very little about how exactly users cope with information …'s Coping Model of User Adaptation (2005; CMUA), a model that explains user strategies appraising an IT event. These strategies … are a response to threats and opportunities embedded in the IT event and are impacted by the level of control users have …